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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,295 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      5K reviews
      2.0
      Sep 5, 2014

      A long term employee & very happy until @ 2/3 years ago with change in management.

      Ctm
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees generally are conscientious and focused on achieving/exceeding project goals and timelines and professional in dealings with each other. Managers actively involved in your career planning.

      Cons

      Many, many overseer's with focus on metrics, metrics, metrics. Constant & repetative follow up from multiple managers & upper level management impact time that could be spent actively completing workload and planning for upcoming or long-term study needs.

      3.0
      Sep 5, 2014

      Springbroad

      Clinical trial assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly co-workers. Convenient location of the office. Good salary (if you had negotiated smart) and decent benefits. Good place to try and grasp fundamentals of how a CRO operates, and then enlist to another company.

      Cons

      Dead-end position; no options for advancing your career to a next level. Random assignment of studies and sites: some employees are pinned down by the ever-increasing workload, while others coast. No balance between private and profesional life. Management makes no atempts to retain the best and the brighest ("everyone is replacable" is the norm).

      1.0
      Sep 2, 2014

      Watch out - it's getting worse

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offering remote work from home. Made some good friends there. Couldn't think of anything else.

      Cons

      It's a huge mess - no project planning, no one is managing clients expectations, senior management offers no support to their team but pushing everyone to their limits. Since couple of individuals joined senior position in this company it has significantly declined. This has become a very stressfull, unfriendly and unpredictable workplace. Not to mention lack of training and average salary. Do some serious research before joining this company and ignore some positive comments from 1 year ago - this isn't the same organization anymore.

      Viewing 5137 - 5139 of 5,295 Reviews
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      ReviewsICON reviews

      Glassdoor has 6,539 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.