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      ICON

      Engaged Employer

      ICON reviews

      3.5

      63% would recommend to a friend

      (5,312 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      5K reviews
      4.0
      May 6, 2025

      It is a good place overall

      Site activation lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive salary, flexibility, great vibe at the local office

      Cons

      Internal career development is extremely hard

      3.0
      May 5, 2025

      Employee Insight

      Study start up associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company offers competitive compensation and ensures employees receive adequate training to support their roles.

      Cons

      Opportunities for growth often seemed to be influenced more by personal relationships and, at times, racial dynamics rather than merit or performance. This contributed to an environment where advancement is limited for certain employees. Additionally, the excessive workload and lack of work-life balance, along with the presence of internal cliques, negatively impacts team dynamics and overall morale.

      1.0
      May 5, 2025

      Worst CRO in history

      Global project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      NONE. Run in the opposite direction. "Leadership" at this company is totally disconnected from the day-today. No strategy, unfounded values, absolutely no regard for work-life-balance. Modern day slavery at it's best.

      Cons

      Micromanagement, lack of empathy, focusing on blame instead of solutions, not leading by example, using their team as pawns, lack of focus, and poor communication if any at all are some of the top issues at ICON. Not to mention a huge lack of transparency internal and external.

      Viewing 517 - 519 of 5,312 Reviews
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      ReviewsICON reviews

      Glassdoor has 6,563 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.