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      ICON

      Engaged Employer

      ICON reviews

      3.5

      63% would recommend to a friend

      (5,321 total reviews)
      avatar

      Barry Balfe

      54% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      5K reviews
      3.0
      Mar 7, 2025

      Hotel options not safe and all about cost savings

      Senior cra
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tries to keep employees engaged and employed

      Cons

      In order to save funds, uses Concur and travel planning based on cost alone and not on location to site; sometimes the cheapest hotels are also the most dangerous w/ a homeless problem near that hotel.

      3.0
      Mar 7, 2025

      Used to like it more

      Clinical trial manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Line management is great, 2/3 of mine wholeheartedly seem to love their role and will support you to the degree they can do so. If you like getting set in a disease type or specific sponsor and really just changing trials within those - this is for you! Several people now hold this position as opposed to when I started and it was newer. I would still recommend this job to others, but have a goal you plan to push for yourself so you don't get stuck in this role too long.

      Cons

      There doesn't seem to be interest in developing the career path for the role. In several studies, the role easily feels stale instead of innovative - same things, different day. Annual increases are minimal if received/not delayed. No bonuses and hardly anything qualifies for tuition /certification reimbursement.

      3.0
      Mar 7, 2025

      Globally significant, but mid-sized in Japan

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is possible to secure work through global channels.

      Cons

      In Japan, the presence is weak, especially in pharmacovigilance, where it is of mid-sized or smaller scale.

      Viewing 649 - 651 of 5,321 Reviews
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      Glassdoor has 6,573 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.