ICON reviews

3.5

63% would recommend to a friend

(5,322 total reviews)
avatar

Barry Balfe

54% approve of CEO

49% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Feb 26, 2025

Extremely Disappointed

Recommend
CEO approval
Business Outlook

Pros

Great team, good workload (FSP)

Cons

I am extremely disappointed in the fact that promotions and raises have been put on hold while the CEO sounds ready to put responsibility on everyone else to fix his crisis. The expectations and risk being asked of employees without the c-suite taking any obvious current consequences is sickening.

1.0
Feb 26, 2025

Employees do not matter to ICON

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

you get to collect a mediocre paycheck and have health insurance.

Cons

ICON will hastily outsource your role to low cost countries and then blame you for the delays in projects due to their own organizational changes. No promotions, no bonuses, no yearly pay increase to even match inflation amidst a class action lawsuit against the company and CEO. Stay away if you value yourself as an employee.

1.0
Feb 26, 2025

Stay away

Recommend
CEO approval
Business Outlook

Pros

It used to be a great company to work for, but changes over the last 2 years have changed the culture for the worst.

Cons

No career movement unless you are in Ireland or in a low cost country. Company started significant outsourcing in 2024 and it has impacted the quality of work.

Viewing 685 - 687 of 5,322 Reviews

Glassdoor has 6,575 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.