ICON reviews

3.5

64% would recommend to a friend

(5,280 total reviews)
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Barry Balfe

52% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Mar 18, 2026

Mediocre place to work

Recommend
CEO approval
Business Outlook

Pros

Salaries are good. They have to be.

Cons

No bonuses. No promotions. No per dium. No extras at all.

3.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Job provides security and stability

Cons

Management not open to suggestions on process improvement. Staff seems to enjoy turning subjects away Consequences vary between staff, rather than staff adhering to ICF/Unit standards

4.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been with ICON since 7 years and it has great work life balance and meets market standards.

Cons

Benefits and cafeteria service is poor.

Viewing 85 - 87 of 5,280 Reviews

Glassdoor has 6,514 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.