ICON reviews

3.5

64% would recommend to a friend

(5,295 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Feb 9, 2026

Micromanaging

Recommend
CEO approval
Business Outlook

Pros

It used to be good.

Cons

Micromanaging and tracking their employees. No trust. No promotion, no bonuses. CTMs without any knowledge of protocol.

3.0
Feb 8, 2026

Best yet to come

Recommend
CEO approval
Business Outlook

Pros

Flexibilty and access to higher positions

Cons

Limited support, lack of significant merit increase year-to-year

Viewing 127 - 129 of 5,295 Reviews

Glassdoor has 6,539 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.