ICON reviews

3.5

64% would recommend to a friend

(5,299 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Dec 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive salary on lower levels Some benefits like work from home Some nice people

Cons

Complete chaos, nobody considers other teams timelines and requirements. The "one icon" culture is complete nonsense, as most teams are on a professional levwl only in proposing unrralistic expectations to xlients and then shifting the blame. There is really zero support from management that seems to only want to save every dollar, without investing into experienced and hard working colleagues. IT and Internal HR are the worst i have ever experienced, with multiple issues that barred me and colleagues from our team from actually being able to work. I think most people have a fake it till you make it attitude, but at this point its more of fake it for as long as you can, until everything comes crashing down. Zero effort in keepung employees motivated, happy or even sane. Throughout the years the company only took benefits away from us, and career oportunities seem to be offered mostly to friends, rather than actuslly deserving people.

3.0
Dec 20, 2025

Too big to innovate

Recommend
CEO approval
Business Outlook

Pros

Excellent benefits Plenty of PTO Can learn a lot about clinical research

Cons

Could focus more on being efficient Purchasing other companies does not turn out well No opportunities for training outside of company Need to focus more on quality

4.0
Dec 19, 2025

It was ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Salary was pretty good

Cons

The hours were pretty bad

Viewing 187 - 189 of 5,299 Reviews

Glassdoor has 6,545 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.