ICON reviews

3.5

64% would recommend to a friend

(5,299 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
5.0
Nov 19, 2025

good employer

Recommend
CEO approval
Business Outlook

Pros

compensation salary benefits car allowance

Cons

frequent changes of management and policies

4.0
Nov 19, 2025

Site activation

Recommend
CEO approval
Business Outlook

Pros

Remote and hybrid options Good job security

Cons

Limited exposure and less opportunity to learn new things

2.0
Nov 19, 2025

Corporate Culture & Practices Need Improvement

Recommend
CEO approval
Business Outlook

Pros

When ICON was PRA Health Sciences the culture was amazing. I loved my job, I loved the people that I worked with and I loved the managers who supported us.

Cons

Since ICON has taken over, ALL of that changed. The culture is terrible. The employees feel unappreciated (just a number), promises are made and broken, career growth and development ground to a halt, raises are abysmal. On town hall meetings we were constantly told that it is our fault that the company is failing and how they are outsourcing to India because they can get more qualified employees for way less money. And at the same time we were being told we need to do better, faster - like the C-suite and their shady business practices and outsourcing decisions have nothing to do with the state of the company,

Viewing 223 - 225 of 5,299 Reviews

Glassdoor has 6,545 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.