ICON reviews

3.5

64% would recommend to a friend

(5,299 total reviews)
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Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Oct 14, 2025

Large CRO culture

Recommend
CEO approval
Business Outlook

Pros

*Ability to become knowledgeable of multiple therapeutic areas (sometimes this could be a pro and a con). *Benefits are good

Cons

* Manages workload by FTE vs utilization. Thus, you could exceed the company's 8-10 DOS metrics monthly. * CTLs can be a bit micromanaging. * Sometimes you can feel like a number vs an employee.

4.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible Work life Balance Transportation Food Bonus Employee Support and Medical Insurance

Cons

Growth subject to experience Accountability is not exposing Career development Partiality Career Progression

4.0
Oct 14, 2025

Good to be in ICON

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance, except in PV

Cons

Some department have less Budget for employee hikes.

Viewing 250 - 252 of 5,299 Reviews

Glassdoor has 6,546 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.