Is IDEXX Laboratories a good company to work for?

IDEXX Laboratories has an overall rating of 3.4 out of 5, based on over 1,730 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 56% of employees would recommend working at IDEXX Laboratories to a friend and 54% have a positive outlook for the business. The best reviews about IDEXX Laboratories have been left by employees working as Sales Representative , Veterinary Diagnostic Consultant and Customer Support Consultant .

Does IDEXX Laboratories pay their employees well?

According to anonymously submitted Glassdoor reviews, IDEXX Laboratories employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at IDEXX Laboratories. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at IDEXX Laboratories?

56% of IDEXX Laboratories employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IDEXX Laboratories 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at IDEXX Laboratories?

Lab Technician (60) , Medical Laboratory Technician (50) , Specimen Processor (25) , Laboratory Technician (20) , Customer Support Consultant (19) , Sales Representative (18) , Veterinary Diagnostic Consultant (18) , Project Manager (16) , Manager (15) , Inside Sales Representative (14) , Intern (13) , Lab Assistant (13) , Sales (13) , VDC (13) , Customer Service Representative (12)

What are the pros of working at IDEXX Laboratories according to real employee reviews?

"Great Benefits and 401k" ((in 180 reviews)); "Shift differential pay is good" ((in 106 reviews)); "Great people and sense of community" ((in 97 reviews)); "Great culture and support of work/life balance" ((in 36 reviews)); "Most coworkers were great and made working in close quarters more comfortable." ((in 27 reviews))

What are the cons of working at IDEXX Laboratories according to real employee reviews?

"Temporary Position Bad manager Underpaid employees Overwhelming schedules Understaffing" ((in 51 reviews)); "There is no work life balance" ((in 40 reviews)); "Very poor upper management has led to a lot of people leaving my team." ((in 34 reviews)); "Favoritism runs rampant." ((in 26 reviews)); "No training or clear communication" ((in 24 reviews))

What are employees saying about IDEXX Laboratories layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IDEXX Laboratories layoffs and their outlook for job security at IDEXX Laboratories in 2026.

What are the top reviewed IDEXX Laboratories locations?

Westbrook , Portland , Elmhurst , Memphis , West Sacramento , Glen Burnie , North Grafton , Eau Claire , Roswell , Dallas , Grafton , Greensboro , Worthington , Totowa , Irvine , Saint Petersburg , Columbia , Louisville , Sacramento , Westminster , Los Angeles , Portland , Baltimore , Chicago , Boston , Atlanta , Norcross , New York , Frisco , Columbus

IDEXX Laboratories reviews

3.4

56% would recommend to a friend

(1,406 total reviews)

Jay Mazelsky

53% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,406 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

IDEXX Laboratories has an employee rating of 3.4 out of 5 stars, based on 1,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IDEXX Laboratories employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

1K reviews

2.0

Feb 8, 2026

Growth Opportunities Were Not Equitably Distributed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

IDEXX has a strong and meaningful mission, which makes the work feel purposeful.

Cons

There were few growth opportunities within my team. Leadership relied heavily on a single subject matter expert (SME) for reporting team performance and participating in meetings related to the team's processes, which limited involvement and advancement opportunities for other team members. Despite expressing interest multiple times in growth, process work, and new responsibilities, those opportunities were consistently given to the same individual. This created a perception of favoritism and made it difficult to develop professionally. Concerns regarding team dynamics were raised with management on more than one occasion, but little changed.

1.0

Feb 6, 2026

The dumbing down of IDEXX

Mlt iii

Recommend

CEO approval

Business Outlook

Pros

They don't have any pros that could even remotely make up for the cons.

Cons

Idexx does not respect education or intelligence. In the ten years I worked for Idexx, I watched as they disrespected highly educated and trained employees by hiring uneducated dolts at higher rates of pay. They'd rather hire people with no job and education experience because they are easier to manipulate. Local management sucks. They're just trying to get approval from their bosses. They will blame their employees for problems they caused, but take credit for employee wins. Typical middle management behavior i guess. Idexx claims to care about work/life balance but only in so far as it doesn't affect the "work" part. Your schedule will suck and they will expect you to rotate onto a weekend day every other week. Management does not understand your job and has unrealistic expectations of how.much you should be doing. 40 differentials per hour isn't fast enough because they refuse to hire the right number of people.

5.0

Feb 5, 2026

NA

Laboratory technician

Recommend

CEO approval

Business Outlook

Pros

The payment and bonus are good

Cons

Cross training was a problem between departments

Viewing 25 - 27 of 1,406 Reviews

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Jobs at IDEXX Laboratories

Laboratory Technician

Laboratory Technician - Overnight

Laboratory Operations Supervisor - 3rd Shift

Laboratory Technician

Production Supervisor - 2nd Shift