Does IDT pay their employees well?

According to anonymously submitted Glassdoor reviews, IDT employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IDT. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at IDT?

71% of IDT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IDT 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at IDT?

Software Engineer (17) , Senior Software Engineer (15) , Director (7) , Sales Representative (6) , Technical Recruiter (6) , Retail Account Manager (5) , Software Developer (5) , Engineer (4) , Lead Software Engineer (4) , QA Automation Engineer (4) , Regional Sales Manager (4) , Sales Manager (4) , Account Manager (3) , Analyst (3) , Customer Service Representative (3)

What are the pros of working at IDT according to real employee reviews?

"Great people to work with." ((in 32 reviews)); "Competitive salary (at least for CIS region)" ((in 19 reviews)); "good work life balance" ((in 13 reviews)); "Good benefits, where I was working I had the best bosses" ((in 13 reviews)); "Great culture maintained through many diffferent countries" ((in 13 reviews))

What are the cons of working at IDT according to real employee reviews?

"poor management processes" ((in 28 reviews)); "Needs to provide better training" ((in 7 reviews)); "Upper management does not know what they are doing." ((in 6 reviews)); "Terrible communication, missing culture initiatives" ((in 6 reviews)); "Senior management does bare minimum while taking the 5 times salary." ((in 4 reviews))

What are employees saying about IDT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IDT layoffs and their outlook for job security at IDT in 2026.

What are the top reviewed IDT locations?

Newark , New York , San Jose , Los Angeles , Coralville , Chicago , Elizabeth , Garfield , Hackensack , Jersey City , Secaucus , Toms River , Mattoon , Hillside , Saint Louis , Bronx , Flushing , Whitestone , Raleigh , Houston , San Antonio , Manati , San Juan , Evansville , Indianapolis , New Haven , Iowa City , Seattle , Fort Myers , Jacksonville

IDT reviews

3.7

71% would recommend to a friend

(74 total reviews)

Samuel Jonas

71% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.7

Career opportunities

3.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Apr 26, 2025

Good place for work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good place for work with great opportunities to grow from a technical perspective, modern and wide stack of technologies with some legacy parts. Ability to influence the product and make decisions, work with infrastructure and so on. Ability to work remotely, almost from any location where you can connect to the internet, and flexible working hours. Not bad corporate equipment. Overall, good people, not bad management.

Cons

Quite a basic benefits package for Poland. Compensation rates are lower than the market value, as well as low percentage of yearly salary increase (usually lower than the inflation rate). From time to time, business and management want quick results at the expense of quality, without allocating time for improvements in the future.

IDT Response

4mo

Thank you for your feedback. We aim to have a diverse workforce with team members by offering competitive compensation through out the world and in some locations, we are unable to have a local office or specific benefits, but we try to make up for that with different compensation structures. We value your notes on compensation and project pacing and we are continuously reviewing our global salary benchmarks and internal processes to ensure we are balancing business speed with high-quality output.

1.0

Apr 9, 2025

"Toxic Leadership, Chaotic Processes, and Zero Support - A Cautionary Tale"

Software qa engineer

Recommend

CEO approval

Business Outlook

Pros

Competitive Salary. Comprehensive Benefits: Medical insurance, gym reimbursement, and English language lessons.

Cons

Abysmal Onboarding: No structured training. Manager explicitly stated, "I won’t teach you – you’re not an intern," expecting self-taught mastery of outdated documentation. Unrealistic Expectations: Criticized for not finding bugs in smoke tests within days of joining, despite being new to the project. Manager demanded "indispensable" contributions in 2 weeks. Micromanagement: Mandatory daily Slack status updates. Chaotic Workflows: Daily "30-minute" meetings dragging to 1 hour with 20+ attendees. Lack of Resources: Critical testing equipment withheld for weeks, blocking core app functionality. Outdated Processes: many of test cases obsolete, documentation unreliable.

IDT Response

4mo

Thank you for sharing your experience. At IDT, we have rigorous standards and the fast-paced nature of our work. Our interview pipeline is designed to be transparent about these expectations. We look for proactive problem-solvers who can synthesize information quickly and drive results from day one. While we are always evaluating our onboarding processes, and access points, and we will continue to refine our documentation and meeting efficiency, while we remain committed to an environment that rewards independence and high-quality output over hand-holding.

3.0

Feb 18, 2025

Experience

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

-Time management -Good schedules -average payment

Cons

-Work environment is horrible -Management doesn't know what are they doing -HR useless

IDT Response

4mo

Thank you for sharing your feedback. We value transparency and continuous improvement. If you are a current or former employee and have specific instances or concerns you would like to discuss, we would genuinely like to hear them. Please feel free to reach out directly to our Global HR team by emailing humanresources@idt.net to arrange some time discuss your experience in more detail.

Viewing 10 - 12 of 74 Reviews

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