Does IDT pay their employees well?

According to anonymously submitted Glassdoor reviews, IDT employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IDT. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at IDT?

71% of IDT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IDT 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at IDT?

Software Engineer (17) , Senior Software Engineer (15) , Director (7) , Sales Representative (6) , Technical Recruiter (6) , Retail Account Manager (5) , Software Developer (5) , Engineer (4) , Lead Software Engineer (4) , QA Automation Engineer (4) , Regional Sales Manager (4) , Sales Manager (4) , Account Manager (3) , Analyst (3) , Customer Service Representative (3)

What are the pros of working at IDT according to real employee reviews?

"Great people to work with." ((in 32 reviews)); "Competitive salary (at least for CIS region)" ((in 19 reviews)); "good work life balance" ((in 13 reviews)); "Good benefits, where I was working I had the best bosses" ((in 13 reviews)); "Great culture maintained through many diffferent countries" ((in 13 reviews))

What are the cons of working at IDT according to real employee reviews?

"poor management processes" ((in 28 reviews)); "Needs to provide better training" ((in 7 reviews)); "Upper management does not know what they are doing." ((in 6 reviews)); "Terrible communication, missing culture initiatives" ((in 6 reviews)); "Senior management does bare minimum while taking the 5 times salary." ((in 4 reviews))

What are employees saying about IDT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IDT layoffs and their outlook for job security at IDT in 2026.

What are the top reviewed IDT locations?

Newark , New York , San Jose , Los Angeles , Coralville , Chicago , Elizabeth , Garfield , Hackensack , Jersey City , Secaucus , Toms River , Mattoon , Hillside , Saint Louis , Bronx , Flushing , Whitestone , Raleigh , Houston , San Antonio , Manati , San Juan , Evansville , Indianapolis , New Haven , Iowa City , Seattle , Fort Myers , Jacksonville

IDT reviews

3.7

71% would recommend to a friend

(370 total reviews)

Samuel Jonas

71% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.7

Career opportunities

3.6

Senior management

IDT has an employee rating of 3.7 out of 5 stars, based on 370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IDT employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

370 reviews

5.0

Apr 20, 2025

best ever

Software developer

Recommend

CEO approval

Business Outlook

Pros

awesome working environment. cooperative working team achieved life-work balance

Cons

nothing at all , honestly speaking

1.0

Apr 9, 2025

"Toxic Leadership, Chaotic Processes, and Zero Support - A Cautionary Tale"

Software qa engineer

Recommend

CEO approval

Business Outlook

Pros

Competitive Salary. Comprehensive Benefits: Medical insurance, gym reimbursement, and English language lessons.

Cons

Abysmal Onboarding: No structured training. Manager explicitly stated, "I won’t teach you – you’re not an intern," expecting self-taught mastery of outdated documentation. Unrealistic Expectations: Criticized for not finding bugs in smoke tests within days of joining, despite being new to the project. Manager demanded "indispensable" contributions in 2 weeks. Micromanagement: Mandatory daily Slack status updates. Chaotic Workflows: Daily "30-minute" meetings dragging to 1 hour with 20+ attendees. Lack of Resources: Critical testing equipment withheld for weeks, blocking core app functionality. Outdated Processes: many of test cases obsolete, documentation unreliable.

IDT Response

4mo

Thank you for sharing your experience. At IDT, we have rigorous standards and the fast-paced nature of our work. Our interview pipeline is designed to be transparent about these expectations. We look for proactive problem-solvers who can synthesize information quickly and drive results from day one. While we are always evaluating our onboarding processes, and access points, and we will continue to refine our documentation and meeting efficiency, while we remain committed to an environment that rewards independence and high-quality output over hand-holding.

5.0

Feb 25, 2025

Fantastic

Designer

Recommend

CEO approval

Business Outlook

Pros

Fantastic company with great professionals

Cons

nope nope nope nope nope

Viewing 25 - 27 of 370 Reviews

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best ever

"Toxic Leadership, Chaotic Processes, and Zero Support - A Cautionary Tale"

Fantastic

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