Is IGT a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at IGT have rated their employer with 3.6 out of 5 stars in 30 Glassdoor reviews. This is a higher than average score with the overall rating of IGT employees being 3.3 out of 5 stars. Search open Customer Service (CSR) Jobs at IGT now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at IGT .

Does IGT pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at IGT with 3.2 out of 5 stars based on 30 anonymously submitted employee reviews. This is 3.2% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at IGT.

What are the top reviewed jobs at IGT?

Software Engineer (104) , Field Service Technician (51) , Process Associate (49) , Project Manager (46) , Computer Operator (36) , Senior Software Engineer (33) , Manager (29) , Software Developer (27) , Systems Engineer (27) , Software Engineer II (24) , Customer Service Representative (23) , Intern (20) , Engineer (15) , Field Service Technician II (14) , Software Engineer IV (14)

What are the pros of working at IGT according to real employee reviews?

"We have good benefits and generally OK compensation programs." ((in 173 reviews)); "Company has been real good about keeping a good work/life balance" ((in 102 reviews)); "Life style and pay were good" ((in 59 reviews)); "Good culture and perks." ((in 47 reviews)); "Worked with some great coworkers" ((in 41 reviews))

What are the cons of working at IGT according to real employee reviews?

"Poor management of time and resources" ((in 138 reviews)); "And salary for the klm process is low..." ((in 70 reviews)); "Crappy upper management, weak QA management" ((in 55 reviews)); "They never published how many layoffs happened after the merger but it must be around 400." ((in 42 reviews)); "Managers don't appreciate hard work, some teams has so much disqualified employees with the same salary, that is very disappointing to work with." ((in 38 reviews))

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IGT

IGT Customer Service (CSR) reviews

3.6

98% would recommend to a friend

(30 total reviews)

Nick Khin

Not enough data to show CEO approval

95% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.3

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Customer Service (CSR) employees have rated IGT with 3.6 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. IGT is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

30 reviews

5.0

Jun 17, 2024

Great company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great company to work with

Cons

Slight traffic when going on site

5.0

May 27, 2024

Great place

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great people. Nice environment. Plenty of assistance Travelling

Cons

Cannot think of much at all

5.0

Mar 22, 2024

Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good place to work and nice people

Cons

No one at the momenf

Viewing 7 - 9 of 30 Reviews

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IGT Customer Service (CSR) reviews

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