Does IKON pay their employees well?

According to anonymously submitted Glassdoor reviews, IKON employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at IKON. This rating has been stable over the past 12 months.

How satisfied are employees working at IKON?

55% of IKON employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IKON 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at IKON?

Account Executive (22) , Major Account Executive (11) , Sales (7) , Site Supervisor (7) , Account Manager (5) , Manager (5) , Sales Representative (3) , Copier Technician (2) , Customer Service Technician (2) , Director (2) , Financial Service Representative (2) , Senior On-Site Specialist (2)

What are the pros of working at IKON according to real employee reviews?

"Great benefits." ((in 12 reviews)); "Good people to work with" ((in 11 reviews)); "Good place to get great training and learn B2B." ((in 10 reviews)); "There are often opportunities for advancement very quickly, and regular sales contests are motivating." ((in 4 reviews)); "They have a good training program." ((in 4 reviews))

What are the cons of working at IKON according to real employee reviews?

"poor management" ((in 11 reviews)); "Bad managers that push keyboards nothing else" ((in 7 reviews)); "Inexperienced upper management." ((in 6 reviews)); "Senior Management is only out for themselves." ((in 5 reviews)); "Horrible Work Life Balance" ((in 3 reviews))

What are employees saying about IKON layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IKON layoffs and their outlook for job security at IKON in 2026.

What are the top reviewed IKON locations?

Malvern , Seattle , San Francisco , Bellevue , Pittsburgh , New York , Houston , Indianapolis , Los Angeles , Atlanta , Chicago , Alexandria , Saint Louis , Melville , Washington , Charlotte , Raleigh , Cleveland , Toledo , King of Prussia , Philadelphia , Baltimore , Orlando , Boston , Lisle , Kansas City , Chesterfield , Newburgh , Madison , Milwaukee

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IKON

Acquired by Ricoh

IKON reviews

3.3

55% would recommend to a friend

(183 total reviews)

Martin Brodigan

73% approve of CEO

38% positive business outlook

Ratings by category

4.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

IKON has an employee rating of 3.3 out of 5 stars, based on 183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKON employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by gender

Gender

Reviews by job title

183 reviews

2.0

Dec 17, 2010

Equality Does NOT exist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Service Department is EXCEPTIONAL in responding to customer needs - Compensation Plan is competitive - Management leaves you alone - if you are a performer

Cons

- Poor compensation plan for mileage - HR does not follow the same guidelines for all individuals - Management is ONLY out to better themselves - Demeaning language is tolerated even after HR complaints - Account management takes away from selling time - Management will give or take away large accounts, based on how much they like you - Poor communication about major transitions happening within the company

2.0

Feb 14, 2011

Management's only interest is in their bottom line with no consideration for employees

Sales

Recommend

CEO approval

Business Outlook

Pros

Big company not going to close doors. Decent benefits.

Cons

Management does not treat all employees the same. People are promoted due to relationship with their boss and not performance. No consideration for employee's professional growth or personal needs. Senior management requires middle management to micro manage. Expected to work 60+ hours per week. No problem in expecting you to work Saturdays and Sundays.

3.0

Jun 9, 2011

Management is too concered their own careers.

Site supervisor

Recommend

CEO approval

Business Outlook

Pros

the work is easy. had i not had experience before i was hired, i would be lost.

Cons

comming from outside of ikon, unless you have a manager who has their head in the game, you have to wing it. the training is done on computer and is boring. my work history is not utilized.

Viewing 1 - 3 of 183 Reviews

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Jobs at IKON

Sessional Lecturer - Early Childhood Education

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IKON

IKON reviews

Ratings by category

Ratings by gender

Reviews by job title

Equality Does NOT exist

Management's only interest is in their bottom line with no consideration for employees

Management is too concered their own careers.

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