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IRIS Software Group

Engaged Employer

IRIS Software Group reviews

3.7

66% would recommend to a friend

(864 total reviews)
avatar

Jason Dies

75% approve of CEO

64% positive business outlook

IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

864 reviews
1.0
May 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Company Shares and benefits. Weekday working Annual Bonus.

Cons

Clique work culture. Not interested in front line level input Expected to be a jack of all trades and master of none. Investment only in employees where if the face fits.

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IRIS Software Group Response
5y
Thanks so much for taking the time to leave a review. We’re very sorry to hear that you felt underappreciated towards the end of your time with us. We value each and every one of our fantastic employees and the great work they do to #makeithappen every day. From our weekly Thank You Thursdays to encourage teams to recognise each other, our CEO shout outs to our #IRISHeros each week, our IMPACT Awards, Top Talent Awards and generous benefits package, we aim to show everyone how much they mean to us. Above this, we also invest in employees’ growth through our annual bonus, company-funded training, qualifications and apprenticeships to help everyone realise their potential. We also welcome employee feedback across the IRIS family via Peakon, our monthly survey which shares your feedback and suggestions directly with your department and managers in real time so they can use your insight to make us the best we can be. We would welcome the opportunity to discuss your feedback in more detail. Please reach out to the HR team or employeefeedback@iris.co.uk in complete confidence so that we can help put things right. Kind regards, the HR team
1.0
May 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Some of the people are friendly

Cons

My team was heavily understaffed. They send emails about mental health but no real action is taken to fix the problems. They do not listen when employees leave for stress or mental health related reasons, they say it is 'expected'. Management does not listen or do anything when employees have issues.

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IRIS Software Group Response
5y
Thanks so much for taking the time to leave a review, although we’re disappointed by your comments. We know Covid-19 has led to unprecedented demands on employees in many organisations, and we have invested heavily in mental health support to help employees who may be struggling – from training more than 60 mental health first aiders across the organisation, funding free private healthcare with talking therapies for all staff, providing a dedicated Employee Assistance Programme and running two weekly Workplace Support Groups for employees to discuss and share their experiences on a range of mental health issues, and running training webinars on time management, delegation and resilience. We know that it’s also important that everyone has a manageable workload, and we currently have a hiring drive in many areas with almost 100 vacancies across the business, including Customer Support vacancies. We’re also implementing a new system to support a more efficient call workflow, encouraging focus time, regular breaks and daily check-ins to help everyone balance their time effectively. We’re sorry to hear about your experiences, and we would welcome the opportunity to discuss your feedback in more detail. Please reach out to the HR team or employeefeedback@iris.co.uk in complete confidence so that we can help put things right. Kind regards, the HR team
2.0
May 17, 2021

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Recommend
CEO approval
Business Outlook

Pros

It’s a job, you get paid

Cons

Everything else about the company

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IRIS Software Group Response
5y
Thanks so much for taking the time to leave a review! We are always striving to be the best we can be, with employees at the heart of everything we do, and we would really like to understand your feedback in more detail so that we can help. Please contact EmployeeFeedback@iris.co.uk in complete confidence. In the meantime, we would like to thank you for your time with us and wish you the very best in your future career. Kind regards, the HR team
Viewing 649 - 651 of 864 Reviews

Glassdoor has 896 IRIS Software Group reviews submitted anonymously by IRIS Software Group employees. Read employee reviews and ratings on Glassdoor to decide if IRIS Software Group is right for you.