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IRIS Software Group

Engaged Employer

IRIS Software Group reviews

3.7

66% would recommend to a friend

(863 total reviews)
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Jason Dies

75% approve of CEO

64% positive business outlook

IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 863 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

863 reviews
3.0
Aug 18, 2020

Okay

Recommend
CEO approval
Business Outlook

Pros

Great Team and decent benefits

Cons

Top down management, poorly structured commission

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IRIS Software Group Response
5y
We are very sorry that you have been affected by the recent restructure within our Sales organisation, but we would like to thank you for your feedback - we were pleased to hear you enjoyed working with our great colleagues across the business and appreciated our fantastic benefits package. Our senior management always encourage two way communication and decision-making via our site updates, employee feedback inbox, engagement committees across offices and departments and regular employee surveys, and always welcome suggestions, feedback and improvements directly too. Our dedicated Made in IRIS CEO Award to identify and support innovative ideas to flourish in all levels of the business (with a chance to win big!) is another great example of this. We're proud of our new commission structure which enables all our salespeople to earn fairly as they hit their targets and were also delighted to recently launch our new Sales Elite Club to celebrate our top performing salespeople each year. If you have any ideas or feedback you'd like to share, please email EmployeeFeedback@iris.co.uk or reach out to the HR team. We wish you all the very best in your new role. Kind regards, the HR team
1.0
Aug 17, 2020

Disappointing and a let down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really cannot think of many positive statements if im honest, there are a handful decent people working here but If you are fortunate enough to be in the approved circles you will get on relatively well otherwise get your CV updated and look elsewhere, it really is a face fitting exercise for this company.

Cons

Well i could sit here and write the next best selling novel. I don't need to though, i think the rest of the reviews sum it all up quite accurately. Its true there are some (albeit minor) positives but ultimately the rest is rather shocking to be honest. I worked for a brand that was acquired by IRIS a few years back, the brand itself was doing rather well until IRIS came in and basically just ruined, no, completely obliterated is actually more of an accurate summary. This down to the tunnel vision of management, one size does certainly not fit all. Unfortunately the impact of those poor visions has lead to significant departures of long serving members, so knowledge and skills have been lost and replaced with, well minions and yes people who have zero knowledge on what they are supposedly managing. There have also been recent redundancies which is leaving a sour taste in everyone's mouths. Cost saving activities, culling, call it what you like, we know IRIS are not exactly doing much for their employees and only just meeting the basic legal requirements. For a company that likes to boast how well they have done in the past this really does not reflect in how they treat their employees by then making them redundant. Bullying culture, where do i start. There is an abuse of power in some cases and having been a victim of bullying here, HR will do nothing about it especially if it is your manager who is the bully. I have also seen and heard first hand how some management speak to their staff, its embarrassing and the attitude does not belong. As bad as it sounds what is the point of reporting it when it is very clear that nothing will be done about it. Good luck getting a salary increase, if you sit within a function that has different types of roles in you wont get anything. My salary does not reflect the work i have put in over the last few years but even at Year in Review i was made to feel like an inconvenience and not worth my managers time. Also when looking at market rates i am significantly under what i should be on for the role i serve. Career opportunities - forget that, unless you are on what they call a high potential program. You will not get the training you need or ask for, full stop so don't waste your breath. I believe you should always try and take a negative and make it into a positive but in this case IRIS are so disappointing and have literally ruined what was a lovely working environment, with great colleagues, good working culture and fun, to somewhere im just not proud to work for or openly advertise i work for this company. You have failed me and so many other colleagues!

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IRIS Software Group Response
5y
We are very sorry that you have been affected by the recent restructure within our Sales organisation. We appreciate you taking the time to give us feedback, although we are surprised and disappointed by your comments. We are particularly concerned regarding your allegations of bullying and would sincerely ask you to reach out to Stephanie Kelly, our Chief People Officer, in complete confidence, so that we can put things right. We pride ourselves on being a supportive and inclusive culture and train all our managers to reflect our values and take any instances where someone has fallen short of our high standards very seriously. However, we must respectfully correct the assertions in your review. We are proud to pay our employees fairly and competitively for their hard work at IRIS – many departments enjoy dedicated pay progression schemes to ensure they’re recognised as they grow their careers with us. Likewise, we run an annual salary review process each November to ensure we’re paying competitively, and we’re also delighted to celebrate many promotions across the business each year. We are fully accredited as a Real Living Wage employer, meaning we are independently recognised as paying our staff fairly for a day’s work. On top of this, we offer a fantastic flexible benefits package (including company funded private healthcare, income protection and life insurance) and a whole host of other benefits to ensure our employees are well-compensated for their achievements. We also offer an extensive programme of training and development – please check them out on Course Listings to sign up. We regularly fund individual qualifications and certifications for employees and have been delighted to process over 100 applications for apprenticeship funding this year already. Please reach out to our Learning team at learning@iris.co.uk to discuss the course you’re interested in. Due to the impact of Covid-19 and associated operational changes, we have had to make a small number of roles redundant within IRIS. This is done with a heavy heart and only when all other options have been exhausted. We aim to treat all affected employees with the dignity and compassion they so rightly deserve, and follow a consultation process to investigate alternative options, highlight other roles they may wish to move into and signpost the extensive support on offer to them during this difficult time. We always offer such employees paid time off for training or other interviews, fund outplacement support if they leave the company, and frequently offer ex-gratia payments to support them into their next chapter. We would very much appreciate the opportunity to speak with you directly so that we can help put things right – please reach out to your local HR representative or our Chief People Officer, Stephanie Kelly. Kind regards, the HR team
5.0
Aug 11, 2020

Exciting times lie ahead...

Recommend
CEO approval
Business Outlook

Pros

Growth potential of the business (despite the uncertain times!) Salary and earning potential Strategic direction that the company is taking Engaged board who seem both people and business focussed The people! Great set of colleagues all striving towards the same goals

Cons

Busy diaries! We do have a lot of calls but that (like most places) is driven by remote working currently. Thankfully the technology is in place to support this

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IRIS Software Group Response
5y
Thanks so much for taking the time to leave a review. We’re delighted to hear that you recognise the exciting steps the organisation is taking, our fantastic and board and our #passionate and hardworking colleagues who deliver great things every day. We’re committed to growth and supporting each of our employees to share in our successes. Remote working has been a significant adjustment for many and we’ve been very proud of our teams for #makingithappen. We’ll continue to promote time management, effective delegation training and a range of IT tools to help our teams manage their workload, along with an extensive programme for employee wellbeing and promoting an excellent work-life balance. We welcome any further feedback you’d like to share – please email EmployeeFeedback@iris.co.uk with your comments. Kind regards, the HR team
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Glassdoor has 895 IRIS Software Group reviews submitted anonymously by IRIS Software Group employees. Read employee reviews and ratings on Glassdoor to decide if IRIS Software Group is right for you.