Does IRIS Software Group pay their employees well?

According to anonymously submitted Glassdoor reviews, IRIS Software Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at IRIS Software Group. This rating has been stable over the past 12 months.

How satisfied are employees working at IRIS Software Group?

66% of IRIS Software Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRIS Software Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at IRIS Software Group?

Sales (27) , Account Manager (24) , Software Engineer (21) , Sales Executive (14) , Senior Manager (14) , Director (13) , Manager (13) , Senior Software Engineer (12) , Marketing (10) , Product Manager (10) , Implementation Consultant (9) , Business Analyst (8) , Payroll Executive (8) , Product Owner (8) , Project Manager (8)

What are the pros of working at IRIS Software Group according to real employee reviews?

"Benefits are great and well thought out to offer the best for the staff" ((in 41 reviews)); "Work life balance is good" ((in 39 reviews)); "Great product and team." ((in 38 reviews)); "great location and colleagues at same level easier to get on with" ((in 36 reviews)); "Hybrid opportunities to work from home even as an intern." ((in 16 reviews))

What are the cons of working at IRIS Software Group according to real employee reviews?

"Poor management, you speak about your concerns and end up with another 5 issues on top of what you had in the first place." ((in 38 reviews)); "Low salaries not only affect retention of your employees but also their productivity and drive." ((in 29 reviews)); "Certain managers seem to be in senior positions due to being part of the furniture, rather than merit." ((in 25 reviews)); "Senior management not having the detailed knowledge of the sectors is harming decision making." ((in 15 reviews)); "HR and training is poor." ((in 13 reviews))

What are employees saying about IRIS Software Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRIS Software Group layoffs and their outlook for job security at IRIS Software Group in 2026.

What are the top reviewed IRIS Software Group locations?

New York , Atlanta , Ann Arbor , Boston , Mobile , Salt Lake City , Hauppauge , Michigan Center , Tampa

IRIS Software Group reviews

3.7

66% would recommend to a friend

(865 total reviews)

Jason Dies

75% approve of CEO

64% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Senior management

3.5

Career opportunities

3.4

Compensation and benefits

IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 865 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

865 reviews

1.0

Oct 7, 2020

Lost all of what it used to be

Account manager

Recommend

CEO approval

Business Outlook

Pros

You make good friends with the people

Cons

Where to start? The company had a restructure and made a lot of staff redundant, then decided to merge all of sales into one. What is happening now is that the restructure was done so poorly that even more staff (long term, years long serving staff members too) have left. Now there is a drought of knowledge about the products and current staff have hardly anyone to turn to for help. Customers are getting increasingly irate with all departments because no one knows how processes work any more so everything is done extremely slowly, if at all! They have also been pushing for going back to the office despite the threat to public health and the concerns of many staff who think this is a terrible time to be going back with cases rising so badly in the north west. Its like there is no care for our own health, or the health of our families right now (especially when we can do our jobs from home). It doesn’t feel like you’re cared for, as if you try to voice a concern you are shot down by being told you’re being too negative. We need to voice our concerns to you so we can work through them! Fewer people are earning commission now more than ever due to raised targets, poor account data and a new commission scheme which means you are paid bonus each quarter instead of each month. This isn’t the same job most of us walked into where we earned a decent amount of money.

IRIS Software Group Response

5y

Thanks so much for leaving a review, although we’re surprised and disappointed by your comments. There have been many changes within Sales to give everyone the best opportunities for success and we have done our upmost to share the benefits and been transparent about the impact of the changes on a regular basis. The wider transformation is exciting as it enables us to share expertise and provide greater opportunities for employees across the IRIS family, it increases the potential for cross selling to support our growth, and it helps us provide the best possible service to our customers. We have also increased the training and development resources on offer for all our salespeople to support them in meeting targets. Sales enablement training sessions are now also available in a variety formats, focusing on our products and solutions with the addition of a dedicated platform for sharing content, guides and demos. It is important that we empower our salespeople so we've also created a specialised team of product and presales experts to support them. Unquestionably, we must have the right tools to recognise those who deliver high and exceptional performance, and we have launched a new Sales club (Elite Club) which offers an end of year trip for our highest performing salespeople and a number of encouraging awards along the way. We hope these initiatives go some way to reassure you that we care about our salespeople and their success. We care about your opinions and we’re sorry to hear this hasn’t been your experience recently. We have recently launched Peakon, a tool that allows you to give feedback to your manager and the senior team anonymously and in real time. We are working closely on this to ensure that all suggestions, concerns and ideas raised are listened to and encourage managers to work with you to act upon them. If you have any feedback in the meantime, please don't hesitate to contact your manager, HR representative, or Stephanie Kelly, our Chief People Officer, in complete confidence so that we can help you. Kind regards, the HR team

5.0

Oct 4, 2019

Positive Significant Change

Manager

Recommend

CEO approval

Business Outlook

Pros

Huge steps forward have been taken in introducing site meetings, regular company communications, new HR processes and HR policies and training and development for all managers. Opinions and feedback is listened to and action taken where required to make improvements.

Cons

The office is a little tired but the company have recognised this and a revamp is on its way!

IRIS Software Group Response

6y

Thank you so much for your review! We are delighted to hear that you can see all the changes that are taking place to ensure IRIS is a Great Place to Work. We are particularly excited about our new manager development training! Please look out for even more great initiatives coming up in the Your IRIS newsletter and the monthly company updates. If you have any further suggestions for how we can continue to improve, please contact EmployeeFeedback@iris.co.uk. Kind regards, the HR team

1.0

Apr 4, 2017

Stop the fake reviews and do something real

Sales

Recommend

CEO approval

Business Outlook

Pros

It used to be a good place to work but now it seems that Manchester employees are being asked to write fake reviews giving 5 stars to a rubbish team The software sells without real improvement and still better than anything else out there so hopefully an intelligent future CEO will know how to fix and bring it back on track.

Cons

Sales are like anyofher company and we work hard to take it away from the 3rd class competition. The CEO came with impressive experience but I saw him talk to a group of managers which made me realise why no one respects him. Just a rude and petty micromanager. The division ceos are basically 2nd choices and good at sales but not all rounders. Cfo is inexperienced and does whatever the ceo wants apparently. Chief people office still around after poor performance. One wonders. And the ceo continues to bring people from his past job and destryibg the fabric of iris. Everybody claims to be his mate from the last job. Very demotivating for the staff working hard for years and not getting recognition. Hoping either this will soon pass or I will get to join a better company in Manchester or Liverpool

Viewing 82 - 84 of 865 Reviews

Jobs at IRIS Software Group

Senior Software Engineer

United States

View job

Product Marketing Manager (Accountancy Software)

Sales Development Executive

Payroll Analyst (CAVU HCM)