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      IRIS Software Group

      Engaged Employer

      IRIS Software Group reviews

      3.7

      66% would recommend to a friend

      (865 total reviews)
      avatar

      Jason Dies

      75% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 865 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      865 reviews
      4.0
      Nov 20, 2019

      Would recommend the Leeds Office

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great colleagues and office space. Team leads and lower management are making great improvements. The office culture has improved significantly in my time. Opportunities for innovation are increasing and there is dedicated time for learning and applying new tech. Challenging tasks are always present for the determined.

      Cons

      Salaries. This is clearly a budget allocation issue from the higher levels, as achievement is recognised by lower management but often with a shrug as to what will happen in regards to recognition. We've struggled to retain good staff due to difficulties in cultural transitions and engineering expectations from other departments, as the sales team have dominated this tech company. IRIS does tend to feel like an acquisitions firm, rather than a cohesive structure but within the smaller settings such as the Leeds office, many are open and friendly.

      avatar
      IRIS Software Group Response
      6y
      Thanks so much for your review! We’re really glad you can see all the fantastic changes and initiatives we're running to ensure that IRIS is a Great Place to Work. Our annual salary review process is based on the foundation of treating employees fairly, and we included industry-wide salary benchmarking for all employees as part of our 2019 process for the first time. We have also put in place published salary bandings across relevant departments to ensure our pay practices are competitive and it’s clear for employees how they can progress within the organisation. We also offer a fantastic flexible benefits package, including bonuses (where applicable), our IMPACT Awards, free private healthcare, life insurance, income protection, 26 days annual holiday, 3 Giving Back Days and a host of other benefits to ensure our employees are well-looked after. We’re also passionate about all of our employees feeling part of #1IRIS, running monthly update sessions in each office, a regular employee newsletter and our IRIS mission, vision and values to unify everyone within the IRIS family. We really appreciate your feedback - if you have any additional comments or suggestions, please reach out to the HR team or contact EmployeeFeedback@iris.co.uk. Kind regards, the HR team
      1.0
      Oct 28, 2019

      Never seen so many fake reviews

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that I can name that directly involve the business

      Cons

      It’s no coincidence that when you look at the time line of reviews they have recently gone up by quite some way. Definitely the victim of fake reviews one thinks. The new ceo must be on the war path to appear like a good place to work when in reality it’s really poor and they are losing staff left right and centre. They are currently going through a number of constructive dismissal cases and a new commission scheme punishes employees for a bad month. The products themselves are under developed and under supported. Customers are second to revenue and Targets are unachievable.

      avatar
      IRIS Software Group Response
      6y
      Thanks for your review. We're very disappointed to read your comments- the organisation has invested a significant amount of time and energy into making IRIS a Great Place to Work, including our employee recognition scheme (IMPACT Awards), enhancing our generous benefits package, investing in employee wellbeing, improving our communication strategy, and creating a dedicated learning and development function to ensure every employee has access to training and progression opportunities across the organisation. We have a commission scheme that rewards high performance in our fantastic salespeople, and we are focused on supporting their training needs so that they have the opportunity to earn great commission and personally grow their careers. We also have Customer Focus as one of our core values, and treating the customer as a celebrity is at the heart of everything we do. The company has invested significantly in developing our products, including our new IRIS Elements Platform, which is a great example of how we listen and respond to our customer needs. We are proud of the recent Glassdoor reviews which recognise the positive changes and progress that we have made so far as an organisation. Please be assured that all our Glassdoor reviews are genuine - we have no oversight over how we're rated on Glassdoor. We'd really appreciate the chance to discuss your concerns in more detail - please reach out to our Chief People Officer in complete confidence, or email EmployeeFeedback@iris.co.uk so that we can help. We are really sorry this role did not work out for you, and hope you find somewhere that suits your needs more. We wish you all the very best in your future career. Kind regards, the HR team
      2.0
      Jun 15, 2018

      Cascade used to be great...

      Worked in development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice office, they kept the Cascade culture as much as they could. People are great, the main reason I stayed. Iris bought a company with great people, who worked hard, were passionate, cared about the company, were valued and had so much knowledge. At the time of writing, these people were dropping like flies.

      Cons

      Where do I start? I might even run out of room... * Pay & Benefits - if you move to an Iris contract, this seems quite good. However, they did tell everyone they would move to an Iris contract, then when the time came, they realised it was too expensive, so we stuck with the free fruit. Pay is below market rate, people have left for a lesser position and got more money?? Bonuses are there, you have fight for them and god forbid you get a bonus if you leave 3 months after the end of the financial year - clearly your performance for the last 15 months is negated but they are DISCRETIONARY! As a manager you can be hiring people who work under you at a much higher rate - thanks for making us feel valued... * Communication - a word missing in this place * Support - also a word not in their vocab. * Agile - another word... we pretend to be but will force you to work waterfall then shout when it doesn't work * Positive talk, thanks and being valued - again lost on these people * Focus on the negative. You could work yourself stupid and make one mistake and get a bollocking but the fact you worked like crazy for the last month and succeeded doesn't count. * Blame culture - lets focus on who is to blame for this, not fix it. God forbid if the office was burning down, they would probably stop you leaving to ensure it wasn't you that started it by interviewing and searching you all... * No work life balance - a phrase lost on them. You are expected to work until midnight - I mean hey, it's your fault you can't time manage... we expect 12 hours in 8 - why can you not do this?! On a similar note, you go above and beyond and stupidly act above your role and step up; show you are capable... not in this place, you are expected to do that and stay doing that as they will not pay you anymore... no thanks or acknowledgement of it. You will be lucky if you get Meets Expectation. * Career progression? Something else lost on them... ask and ask and ask and get nothing. Promote people to go for 'promotions' and IF they do get it.. well...you can't have the salary we were advertising.... motivation at it's best. * HR department - I am not sure I can even get into this without throwing something across the room so let's just leave it as another thing this company doesn't understand. * SMT - see above... old boys club. Get paid loads, dictate, shout, blame and are never seen. * Recruitment process - if you have 2 months to get a candidate in, interview them 200 times, give them 300 tests, have to wait 2 weeks until you can give feedback, then great... oh and you can only start looking to replace them when they leave the building on their last day...

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      Glassdoor has 897 IRIS Software Group reviews submitted anonymously by IRIS Software Group employees. Read employee reviews and ratings on Glassdoor to decide if IRIS Software Group is right for you.