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      IRIS Software Group

      Engaged Employer

      IRIS Software Group reviews

      3.7

      66% would recommend to a friend

      (863 total reviews)
      avatar

      Jason Dies

      75% approve of CEO

      64% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.6

      Culture & values

      3.5

      Senior management

      3.5

      Career opportunities

      3.4

      Compensation and benefits

      IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 863 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      863 reviews
      2.0
      Jul 5, 2021

      Too many clueless chiefs

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Newly vamped office in Manchester, will be a great building to work from

      Cons

      The Chief Revenue Officer has surrounded himself with non quota carrying, highly paid people with director titles to support sales, in all honesty I have no idea what they really do, as the impact is so minimal. The real issues; old price books, customers not willing to give references, constantly missing software release deadlines, products not fit for target markets, project management resource… I could go on, the issues just don’t get fixed! The sales culture is vile (and I’m not being dramatic), staff turnover in the past 12 months in the sales org is through the roof, so much so that they incentivise staff to leave positive comments on forums! There is a bullying culture amongst the senior leaders in the sales org, most are under qualified for the job they are doing, and don’t understand complex software selling, so they constantly pull rank to shut a conversation down when confused. Working hours are a minimum of 10 a day, average is 12, and they always find reasons not to pay commission. HR don’t care, as they don’t want to rock the boat. Self preservation is a huge thing at Iris.

      avatar
      IRIS Software Group Response
      4y
      Many thanks for leaving your review. IRIS has a zero tolerance policy towards bullying and harassment and has many avenues employees can use to report and have any claims investigated and resolved. These include our grievance policy, our bullying and harassment policy and our whistle blowing policy, all available on the intranet. We also run monthly employee surveys via Peakon, our anonymous feedback tool and recently held a call with all Sales and Marketing launching new initiatives, including a monthly employee representative forum to ensure that there are numerous avenues of communication and feedback within the Commercial teams. We also understand that the recent sales transformation has meant a change of focus for many people and change is sometimes hard to adapt to. The changes have been a necessary foundation to set everyone up for success over the long term, with bigger and better opportunities to sell more and earn more. We afraid we can’t reach out to you directly as Glassdoor reviews are completely anonymous. Please reach out to me (Stephanie.kelly@iris.co.uk) or to our CEO, Elona.Mortimer-Zhika@iris.co.uk to give your feedback personally so that we can help. In the meantime, we wish you well with your new endeavours. Kind regards, Stephanie Kelly, Chief People Officer
      5.0
      Oct 15, 2020

      Great place to work with ongoing learning and development opportunities

      Associate director
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked at IRIS for nearly 2 years and my role has evolved so much in that time. My manager is inspiring and a great leader who continually strives for excellence.

      Cons

      none to share at the present

      avatar
      IRIS Software Group Response
      5y
      Thank you so much for your review! We're delighted to hear you're enjoying it here at IRIS and making the most of all the opportunities on offer. We have high expectations of our managers and leaders and support them to be the best they can be, so we're very proud that they're being recognised here. We invest a lot in our fantastic training and development with regular soft skills, mental health, management and role-specific training on offer, as well as funded qualifications and apprenticeships to help our colleagues progress - please continue to sign up to the courses that interest you. If you have any feedback or suggestions for enhancing your experience, please email EmployeeFeedback@iris.co.uk. Kind regards, the HR team
      5.0
      Sep 21, 2020

      Early days but exciting times

      Marketing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its been a few months since I joined IRIS in May this year and I never have a dull day, joining through covid means I haven't met all the team yet face to face but I already feel like one of the family. The road ahead is so exciting, moving the digital agenda within other businesses is often difficult but IRIS is so focused on improving, and truly becoming a digital business makes things even more positive. I know all businesses have there growing pains and I have been in a number of old slow moving businesses but it seems that everyone is working together to do better at IRIS. The pace is fast almost start up speed which most businesses are trying to emulate which could unnerve some people but I like that speed and pace.

      Cons

      Dont think I have been here long enough really see any cons

      avatar
      IRIS Software Group Response
      5y
      Thanks so much for taking the time to leave a review. We pride ourselves on facilitating a smooth onboarding for our new employees, by offering ample support and exposure for any questions or concerns. We’re delighted that you experienced such a warm welcome to IRIS and feel like part of the team already. As an innovative market leader, IRIS must continuously change and grow to keep up with demand and to continue to deliver the very best product and service to our customers. We’re glad that you enjoy the pace of the business! Our employees are of course rewarded for their consistent hard work with various incentives such as IMPACT rewards, Thank you Thursdays, our High Potential Programme, secondment and mentoring opportunities and Top Talent awards. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or contact EmployeeFeedback@iris.co.uk. Kind regards, the HR team
      Viewing 106 - 108 of 863 Reviews
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      ReviewsIRIS Software Group reviews

      Glassdoor has 895 IRIS Software Group reviews submitted anonymously by IRIS Software Group employees. Read employee reviews and ratings on Glassdoor to decide if IRIS Software Group is right for you.