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Thank you for taking the time to leave a review. We’re delighted to hear you recognise our fantastic IRISians who #MakeItHappen every day, our amazing total reward package, and our extensive investment in our people so that they can maximise their potential.
We’re very proud of our fantastic products and tech stack that provide first-class solutions to our customers around the world, and to be pioneering next generation and cloud-native software. We are also proud of our extensive track record of growing via acquiring fantastic organisations with great people who enable us to provide a greater range of products to our customer base. We appreciate that we are a fast-paced and growing company and are constantly working hard to integrate our acquisitions into the IRIS family in a welcoming and effective manner. As part of our due diligence process, we plan out the product strategies and how the multiple products within each sector will align moving forward, with a dedicated product roadmap once the acquisition has taken place.
We also conduct regular customer surveys to gather valuable feedback on what we are doing right and where we can prioritise and invest in development and innovation to drive continuous customer-focused change across the business. We do this through a Net Promoter Score (NPS), which is an industry-recognised index that measures the likelihood of our customers to recommend our products or services to others. We are delighted to have improved our NPS score significantly and are constantly looking for more ways we can meet the needs of our customers.
We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. Kind regards, the HR team
