Does IRIS Software Group pay their employees well?

According to anonymously submitted Glassdoor reviews, IRIS Software Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at IRIS Software Group. This rating has been stable over the past 12 months.

How satisfied are employees working at IRIS Software Group?

66% of IRIS Software Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRIS Software Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at IRIS Software Group?

Sales (27) , Account Manager (24) , Software Engineer (21) , Sales Executive (14) , Senior Manager (14) , Director (13) , Manager (13) , Senior Software Engineer (12) , Marketing (10) , Product Manager (10) , Implementation Consultant (9) , Business Analyst (8) , Payroll Executive (8) , Product Owner (8) , Project Manager (8)

What are the pros of working at IRIS Software Group according to real employee reviews?

"Benefits are great and well thought out to offer the best for the staff" ((in 44 reviews)); "Work life balance is good" ((in 43 reviews)); "Great product and team." ((in 41 reviews)); "great location and colleagues at same level easier to get on with" ((in 35 reviews)); "Great opportunities to receive feedback and grow your network across the business" ((in 25 reviews))

What are the cons of working at IRIS Software Group according to real employee reviews?

"Poor management, you speak about your concerns and end up with another 5 issues on top of what you had in the first place." ((in 41 reviews)); "Low salaries not only affect retention of your employees but also their productivity and drive." ((in 26 reviews)); "Certain managers seem to be in senior positions due to being part of the furniture, rather than merit." ((in 24 reviews)); "Senior management are awful, totally ignore staff until there's a problem then it's all about the blame game." ((in 16 reviews)); "HR and training is poor." ((in 11 reviews))

What are employees saying about IRIS Software Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRIS Software Group layoffs and their outlook for job security at IRIS Software Group in 2026.

What are the top reviewed IRIS Software Group locations?

New York , Atlanta , Ann Arbor , Boston , Mobile , Salt Lake City , Hauppauge , Michigan Center , Tampa

IRIS Software Group reviews

3.7

66% would recommend to a friend

(864 total reviews)

Jason Dies

75% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

864 reviews

5.0

Jan 17, 2022

Career growth at your fingertips

Senior marketing manager

Recommend

CEO approval

Business Outlook

Pros

Good transparency from C-suite employees. Employees are given the freedom to be creative and the freedom to fail. We're empowered to take risks which allows us to learn and grow. Good employees take risks and make mistakes — great leaders allow them to. Career growth opportunities - lots of potential to get involved in additional projects Fast-paced environment Great people with fantastic levels of enthusiasm and passion Varied work with desktop & cloud (SaaS) products

Cons

Lockdown and restrictions have resulted in collaborating virtually, but hopefully, 2022 means more face-to-face collaboration!

IRIS Software Group Response

4y

Thank you so much for taking the time to leave a review. We are delighted that you recognise our fantastic senior leadership and the trust we put in our employees to be #Innovative and have #Accountability. At IRIS, we are very proud of our supportive and collaborative culture to aid employees’ growth and development, offering a range of promotions, secondments, role changes, apprenticeships and qualifications. We are also delighted to run our annual High Potential Programme to give our employees opportunities to progress their careers with us, through networking sessions, webinars, and other development activities. Employee feedback is very important to us, and we encourage our employees to use our immediate feedback tool, Peakon, to share their ideas and concerns with managers and senior leaders in real time. We were delighted that, since its launch, employees shared more than 40,000 comments and managers posted over 34,000 updates, responses, and follow-up questions. We’ve been delighted to welcome back our employees to our offices in line with the end of the working from home guidance and offering the opportunity for hybrid working. We are celebrating this return to face-to-face collaboration with office parties for each site in February. Look out for the photos on our social media pages! We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team

1.0

Nov 29, 2021

Awful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-The teams on the front line are friendly and always helpful.

Cons

- Training feels like a speedrun with no real education of the products a department supports - Seemed to be an congealment of software businesses with no set practice - The team i worked with had no documentation of existing products so that you dont have any reference material, and seems like you have to bug your colleagues which slows down calls to ask how to resolve an issue for software youve never seen. - Training was poor and was only given a couple of days of training, for a department that has 100s of bits of software for basic processes that accounts for at most 10% of your job. - Manager was not existent only seem them once after starting (stayed for a month). - It feels like your a cog within a cog, within a cog within another cog -The top seems disconnected from the bottom, with a training person coming to train us for a piece of software that was more time consuming and only 5% of the customers for software for this department. - Honestly progression seems slow with TLs being 5 years in the job and manager in 7+ which seems normal but considering the front line job is basically a call centre job where turn over seems high.

IRIS Software Group Response

4y

Thank you for taking the time to leave a review, although we are surprised and disappointed by your comments. We are proud to run an extensive induction training for our Customer Support team that usually lasts 2-4 weeks, depending on the products. This is delivered by our Customer Service experts who are able to bring the training to life with their own experiences. The training is a blend of customer service, legislation, product and process training with practical activities. There are also opportunities to shadow experienced colleagues, so that your learning journey continues in the role with regular up-skill training. In addition, to support our employees and build their knowledge, we have recently launched a brand-new IRIS help hub, which provides individual help centres for our range of products. This includes 18 help centres which provide information and knowledge articles on the products for both colleagues and customers. Our content design team are continually working with the business to grow the number of help centres available. We are also delighted to provide a variety of routes for progression, from increasing product knowledge as a Customer Analyst, joining management within Customer Services, or moving to our Professional Services, Development, or Product teams. Since the start of 2021, we are proud to have celebrated 45 promotions, role changes, and horizontal moves in Customer Support. For our high performers, we have launched our annual High Potential Programme to provide our employees with opportunities to progress their careers with us, through networking sessions, webinars, and other development activities We are sorry to hear that this was not your experience. If you would like to discuss in more detail, please reach out to Imogen Mitten, your dedicated HR representative. We’re always looking for ways we can be the best we can be, and we would encourage you to contact EmployeeFeedback@iris.co.uk with any further comments. Kind regards, the HR team.

5.0

Jul 7, 2021

All the benefits of a bigger business, with the ambition of a high growth organisation

Managing director

Recommend

CEO approval

Business Outlook

Pros

IRIS is sitting on a mountain of knowledge and industry heritage. People are super committed to the mission.

Cons

With any ambitious and growing business, comes busy diaries and a lot of priorities.

IRIS Software Group Response

4y

Thanks so much for taking the time to leave a review! We're delighted you appreciate the wealth of knowledge and expertise we share as part of the IRIS family. Our mission is "To be the most trusted provider of mission critical software and services", and is the foundation of everything we do to delight our customers, delight our employees, and build a strong and inclusive #1IRIS culture where we deliver outstanding results for our customers. As we grow as an organisation, this provides huge opportunities for progression and growth for employees too! We help everyone to get the balance right with our free wellbeing support activities and benefits, generous holiday and volunteering entitlements, training and development opportunities, and regular staff surveys so colleagues can share good ideas and shape our growth. If you have any additional feedback you'd like to share, please tell us via Peakon or email EmployeeFeedback@iris.co.uk. Kind regards, the HR team

Viewing 196 - 198 of 864 Reviews

Jobs at IRIS Software Group

Product Marketing Manager (Accountancy Software)

Payroll Analyst (CAVU HCM)

Software Engineering Manager

Sales Development Executive

Remote

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