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IRIS Software Group

Engaged Employer

IRIS Software Group Senior Programmer Manager - Strategic Projects reviews

1.1

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(2 total reviews)
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Jason Dies

Not enough data to show CEO approval

7% positive business outlook

Reviews by job title

2 reviews
1.0
Oct 6, 2024
Recommend
CEO approval
Business Outlook

Pros

No pros , worst place I have worked in my 15 year Sales career. Avoid !

Cons

If you value your career never step foot in this toxic place. I was employed last year in field sales, looking after existing clients. I was promised 150-200 clients , but in reality I had slightly over 50 and a £1M target. A handful of the field team that have been promoted through inside sales, have all the larger clients , and you are left with scraps. The staff churn is horrendous , I was the last person left from my cohort with most people leaving within the first 6 months. I worked with a few people who were sacked or left within the first 4-6 weeks. The culture is horrific and management play you off against each other. Deals are stolen not just from the sales person but from internal teams too.This corruption goes straight to the top.

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IRIS Software Group Response
1y
Thank you for taking the time to leave a review, although we’re surprised and disappointed by your comments. The Commercial Leadership team are invested in the success of IRIS and each individual and help employees by supporting them to get deals over the line or are available for a chat when they are in our Manchester office. We have also invested in improvements to our data, systems, and marketing teams to support all of our sales professionals. We also provide our sales teams with performance mindset coaches and nutritionists, support increased movement and activity in the working day, offer great incentives, and give everyone the opportunity to maximise their earnings. We want to ensure that everyone has the tools and resources they need to be successful and we’re proud to heavily invest in a range of different training opportunities and ongoing professional development for our teams. We also work hard across IRIS to give all managers the skills they need to motivate, develop and inspire their teams, and we created our dedicated leadership pathways, open to all levels of management to provide ongoing support to unlock our managers potential and ensure they’re performing at their best. These are also CMI accredited which all of our sales leaders are expected to undertake. Employee feedback is always important to us, and we encourage all of our employees to share with us their great feedback in our monthly engagement survey Peakon. We are continuing to increase the engagement in our Sales team and are so pleased that employees have scored us 9 out of 10 on ‘Caring’ within Management Support. We also encourage our employees to reach out to our Employee Voice Ambassadors, who are given dedicated training on how to interpret and action Peakon feedback, facilitate meetings, and lead with empathy. We are proud to have 10 ambassadors in Sales & Marketing, who listen to the teams’ collective voices to be cascaded up to our senior leaders and executive team, thereby helping implement positive change and further improve engagement. We’re sorry to hear that this hasn’t been your experience and would encourage you to reach out to our HR Director for Commercial, Kerry McAtkin, so that we can help put things right. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. Kind regards, the HR team
2.0
Jul 29, 2022
Recommend
CEO approval
Business Outlook

Pros

The pay is somewhat decent but that’s about it

Cons

Marketing and sales team is ran by a condescending, sales driven, rude and other things il refrain with every year financial year they trim people count and then do it all over again in the new year! Madness! There are no processes, no people culture, pressure on everyone to deliver always, and even if you are really good they will want more blood and sweat. CMO is useless, just agrees to everything anyone tells him, has no back bone and no ability to stand up for his team, does not deserve to be CMO and just hides behind others who are doing things and he just agrees to his bosses

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IRIS Software Group Response
3y
Thank you for taking the time to leave a review, although we are surprised and disappointed by your comments. We are very proud of our Marketing team and are delighted to have welcomed 14 new employees to our department of 53 in the last 6 months. We are also delighted that through our employee engagement tool, Peakon, the Marketing department has achieved an engagement score of 8.5, which is above our true benchmark. The highest scoring drivers for engagement in Marketing are ‘Flexibility’, ‘Autonomy’, ‘Management Support’, and ‘Goal Setting’, all scoring 9 and above. We will continue to encourage our employees to share their feedback with us through Peakon, or through other routes such as our Employee Voice Ambassadors, so that senior leaders and executive members can receive the collective thoughts and opinions of our teams. We are committed to creating a culture of #1RIS where everyone feels supported, can develop and grow, and #MakeItHappen. We support our employees through a range of policies, processes, and initiatives, such as our flexible working patterns, 3 charitable Giving Back Days, an extensive range of benefits and perks, dedicated wellbeing resources and diversity groups, as well as our world-class Quantum project which combines singular processes into a fully integrated set of systems. We are also proud to reward and recognise our fantastic employees for their work, through our weekly Thank You Thursdays, our CEO shout outs and #IRISHeros, our quarterly IMPACT Awards, and annual Top Talent Awards, we aim to show everyone how much they mean to us. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. Kind regards, the HR team

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