Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,900 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 32% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (112) , Contact Center Representative (69) , IT Specialist (60) , Data Transcriber (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 563 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 216 reviews)); "Great work life balance as far as hours (M" ((in 173 reviews)); "The money and the people are great" ((in 113 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 89 reviews))

What are the cons of working at IRS according to real employee reviews?

"Poor Management and Training." ((in 208 reviews)); "The training is horrible and does not prepare you to do the job." ((in 152 reviews)); "They can't get any good managers!" ((in 118 reviews)); "Upper management, blackballing and out of date technology" ((in 32 reviews)); "Nepotism is also a problem" ((in 17 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

IRS reviews

3.3

53% would recommend to a friend

(3,633 total reviews)

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,633 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

IRS has an employee rating of 3.3 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews

3.0

Jan 20, 2017

It's a good start

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits and pay, especially for someone fresh out of high school or the military and has not discovered what career path they'd like to pursue.

Cons

Depending on what position you get and what facility, it can be stressful or mundane. Some people can be very toxic and make you not want to be there or not interact with them.

4.0

Jan 13, 2017

Data Entry Clerk

Data entry clerk

Recommend

CEO approval

Business Outlook

Pros

Working independently, listening to music okay after you show you have a handle on your job and are accurate

Cons

Sterile atmosphere, monotonous work, long time sitting

3.0

Dec 16, 2016

Just ok

Contact representative

Recommend

CEO approval

Business Outlook

Pros

Light work load, casual clothing

Cons

Doesn't feel like a job, zero job security and stability

Viewing 3205 - 3207 of 3,633 Reviews

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Jobs at IRS

Contact Representative

Clerk (General Clerk) (Seasonal 6-8 Months) - Direct Hire, TERM

Information Technology Specialist (APPSW)

Tax Examining Technician (Seasonal 6-8 Months) - Direct Hire, TERM

IRS

IRS reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It's a good start

Data Entry Clerk

Just ok

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