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      IRS

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      IRS reviews

      3.3

      55% would recommend to a friend

      (3,628 total reviews)

      34% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.5

      Career opportunities

      3.0

      Culture & values

      2.9

      Senior management

      IRS has an employee rating of 3.3 out of 5 stars, based on 3,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Aug 21, 2013

      Good place to start!

      Bilingual customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable job, could be seasonal or permanent, benefits are good, learn a lot about financial and tax related material, can apply to better positions quickly, TSP, can get education while working.

      Cons

      Stressful, management not professional, depending on your department, managers or division you could grow or get stuck, lots of favoritism and arrogance from management.

      4.0
      Aug 13, 2013

      Good experience, learned a lot, got paid

      Contact representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlike many other reviews I've read, I had great interactions with management. I like the openness of the pay scale, everyone knows what they'll be making when they apply for the job. Benefits are good, although they have been greatly reduced in the last few years due to budget cuts. You start off as a seasonal employee working usually from Dec or Jan until end of June (this could vary from year to year based on business needs), and while you are furloughed you can collect unemployment (in my state, at least), and it gives you a chance to think about pros and cons and look for other employment and try to get out of there. This is a good way to get your foot in the door of the federal govt, you are able to transfer to other federal jobs that may not be available to the general public.

      Cons

      Many others have written about being shackled to their desk; this is par for the course in any call center. Morale is very low right now due to budget cuts, work loads, stress, and all the issues in the news over the last few months related to the IRS. This is probably going to get even worse once Obamacare starts. If you are trying to become a permanent year-round employee rather than a seasonal, it could take as long as 5 or 6 or 7 years to be offered that opportunity. While the pay is decent, we have lost pay due to sequestration and no COLAs in the past 3 years. And, training is deplorable.

      4.0
      Aug 9, 2013

      Review Tax Returns for Transcribing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Government work. Stable for the most part and can work a lot of hours if you want.

      Cons

      Same thing everyday in and out. However the other folks you work with are great and they do have a union you can join if you wish. Not that they do much but it might help in some cases.

      Viewing 3448 - 3450 of 3,628 Reviews
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      Glassdoor has 3,896 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.