Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,896 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 55% of employees would recommend working at IRS to a friend and 34% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

55% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (127) , Tax Examining Technician (112) , Contact Center Representative (69) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (56) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 560 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 226 reviews)); "Great work life balance as far as hours (M" ((in 172 reviews)); "The money and the people are great" ((in 111 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 84 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 210 reviews)); "Training was horrible and unprofessional" ((in 161 reviews)); "They can't get any good managers!" ((in 108 reviews)); "Upper management, blackballing and out of date technology" ((in 29 reviews)); "Lack of communication and poor managment" ((in 19 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

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IRS

IRS reviews

3.3

55% would recommend to a friend

(3,628 total reviews)

34% positive business outlook

Ratings by category

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.5

Career opportunities

3.0

Culture & values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

May 21, 2013

Fair

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good staff, always willing to answer questions

Cons

short tour of duty (temp position)

2.0

May 17, 2013

No work life balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Medical and Dental Benefits.

Cons

Employees are treated like robots and there are very few opportunities for growth. Time off for life events or vacations have to be scheduled months in advance.

3.0

May 11, 2013

Just like college: you get out what you put in

Management & program analyst

Recommend

CEO approval

Business Outlook

Pros

Roth TSP option is a phenomenal benefit, three weeks vacation time after 3 years, generous sick leave, option to telework between 3 days a week. If you work hard, there's potential to do influential, meaningful work

Cons

Government efficiency, ROAD (Retired on Active Duty) employees, difficult to get a promotion if you're a midlevel (GS-11/12) worker in the DC region. If you don't work hard (and nothing, including management direction or incentives compels you to), then days can drag.

Viewing 3466 - 3468 of 3,628 Reviews

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Ratings by category

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Fair

No work life balance

Just like college: you get out what you put in

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