Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,896 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 55% of employees would recommend working at IRS to a friend and 34% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

55% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (127) , Tax Examining Technician (112) , Contact Center Representative (69) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (56) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Great benefits and dependable income…never going out of business" ((in 568 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 227 reviews)); "Great work life balance as far as hours (M" ((in 169 reviews)); "The money and the people are great" ((in 109 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 95 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 199 reviews)); "The training is horrible and does not prepare you to do the job." ((in 162 reviews)); "They can't get any good managers!" ((in 117 reviews)); "Upper management, blackballing and out of date technology" ((in 30 reviews)); "Favoritism is definitely apparent." ((in 20 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

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IRS

IRS reviews

3.3

55% would recommend to a friend

(3,629 total reviews)

34% positive business outlook

Ratings by category

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.5

Career opportunities

3.0

Culture & values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Feb 12, 2012

Busy Lot's of Changes

Tax examiner

Recommend

CEO approval

Business Outlook

Pros

Diverse employee and management pool. Agism, whether young or old won't find here. Flexible work schedules. If work over six month tour of duty receive full health and other benefits. Easy location to get to located in renovated downtown area. Buildings of IRS complex are less than 10 years old.

Cons

Change here is inevitable. If you don't like change, don't work here. Business model is dependent upon what Congress does or doesn't do

3.0

Jan 28, 2012

Learned a lot.

Customer service

Recommend

CEO approval

Business Outlook

Pros

Fllex time is great. Lots of training. Benefits are outstanding. There are very few critical issues that cannot be fixed.

Cons

Outdated. Overworked. Males get preference for high positions

5.0

Dec 22, 2011

very rewarding experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

there is opportunity for advancement for those that put in extra effort

Cons

a lot to learn in a short period of time

Viewing 3505 - 3507 of 3,629 Reviews

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Jobs at IRS

Clerk (General Clerk) (Seasonal 6-8 Months) - Direct Hire, TERM

Tax Examining Technician (Seasonal 6-8 Months) - Direct Hire, TERM

Legal Administrative Specialist (Estate and Gift Tax) - Estate Tax Legal Specialist

Computer Investigative Forensic Specialist (CIFA)

IRS reviews FAQs

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IRS

IRS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Busy Lot's of Changes

Learned a lot.

very rewarding experience

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