Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,890 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 56% of employees would recommend working at IRS to a friend and 35% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

56% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.9 out of 5 for work life balance, 3.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (127) , Tax Examining Technician (112) , Contact Center Representative (68) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (56) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 560 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 214 reviews)); "Great Work Life Balance and timetable" ((in 175 reviews)); "The money and the people are great" ((in 106 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 92 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 210 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 156 reviews)); "They can't get any good managers!" ((in 113 reviews)); "Upper management, blackballing and out of date technology" ((in 27 reviews)); "Lack of communication and poor managment" ((in 18 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What IRS locations have received the highest employee ratings?

Long Beach , Minneapolis , Plantation , Jackson , Las Vegas , Orlando , San Antonio , Saint Paul , Phoenix , Raleigh

IRS reviews

3.3

56% would recommend to a friend

(3,622 total reviews)

35% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.5

Career opportunities

3.1

Culture & values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Oct 21, 2010

IRS

Revenue agent

Recommend

CEO approval

Business Outlook

Pros

Great career advancement, great work-life balance, each case is different. Has a lot of variety in the job at hand, and it is not boring.

Cons

A lot of politics involved in the decision making process. Budget, and everything in between makes it hard to work as efficient as it should.

4.0

Oct 14, 2010

More than Tax Work

Attorney

Recommend

CEO approval

Business Outlook

Pros

The general public believes that all attorneys at the IRS do Tax work, yet there are opportunities for just about every type of government administrative law practice at the IRS Office of Chief Counsel. Unlike most federal agencies who rely upon the Department of Justice tor all their trial work, IRS attorneys actually represent the IRS directly in Bankruptcy court, as Special US Attorneys. Moreover, the General Legal Services Division of IRS handles Ethics, Contracts, Labor Law, Approriations law etc. It was the IRS Office of Chief Counsel that successfully resisted a combined government and industry attempt to force taxpayers to use a cumbersome and expensive Public Key Infrastructure electronic signature for tax returns instead of a consume friendly PIN. Of course, if you do want to do tax work, then the IRS is the place for you since you will get more authority and experience in your first five years than at any private tax practice.

Cons

The IRS is the quintessential bureaucracy so you have to have a high tolerance for silly rules. The worst part of being an IRS employee is the general public's antipathy towards you. Nothing has changed since Biblical times when the tax collector was reviled. IRS employees learn early to tell strangers that they work for Treasury

2.0

Sep 30, 2010

Not a place to learn the code or gain experience.

Tax examiner

Recommend

CEO approval

Business Outlook

Pros

Pay is good and the benefits are great.

Cons

You will just be processing documents as quickly as possible with little to no regard for how accurate the documents or returns are. No fraud examination is allowed. It's frustrating.

Viewing 3577 - 3579 of 3,622 Reviews

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Jobs at IRS

Customer Service Representative

Customer Support Representative

IRS

IRS reviews

Ratings by category

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IRS

More than Tax Work

Not a place to learn the code or gain experience.

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