Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,900 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 32% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (129) , Tax Examining Technician (112) , Contact Center Representative (69) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 563 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 216 reviews)); "Great work life balance as far as hours (M" ((in 173 reviews)); "The money and the people are great" ((in 113 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 89 reviews))

What are the cons of working at IRS according to real employee reviews?

"Poor Management and Training." ((in 208 reviews)); "The training is horrible and does not prepare you to do the job." ((in 152 reviews)); "They can't get any good managers!" ((in 118 reviews)); "Upper management, blackballing and out of date technology" ((in 32 reviews)); "Nepotism is also a problem" ((in 17 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

IRS reviews

3.3

53% would recommend to a friend

(3,633 total reviews)

32% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

IRS has an employee rating of 3.3 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews

1.0

Feb 25, 2025

Government jobs are not the same under Trump administration. They are villified.

Internal revenue agent

Recommend

CEO approval

Business Outlook

Pros

Better hours (8 am to 4:30 pm). No late hours. No overtime. Very stable jobs.

Cons

A lot of protocols. Slow promotion.

4.0

Feb 24, 2025

Very Individualistic

Revenue agent

Recommend

CEO approval

Business Outlook

Pros

Nobody really bothers you, Your cases are yours and no manager breathing down your neck.

Cons

Can be very intimidating esp when having to talk to taxpayers who may be more knowledgable. Poor communication from govt to employees.

3.0

Feb 24, 2025

It WAS okay

Contact representative

Recommend

CEO approval

Business Outlook

Pros

-There is was lot of room for growth and movement -It is very difficult to be fired for performance. They spend a lot of time training you, so they will try to do a skill-up and reevaluate before they let you go

Cons

-This current government administration is gutting us. I don't expect to be here after tax season, but my end could come much sooner. -This position requires a lot of research. The work that we do does not match what we are paid. -There was a 2% pay increase since last year, but a 13% insurance premium increase wiped that out.

Viewing 484 - 486 of 3,633 Reviews

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Jobs at IRS

Contact Representative

Clerk (General Clerk) (Seasonal 6-8 Months) - Direct Hire, TERM

IRS

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Government jobs are not the same under Trump administration. They are villified.

Very Individualistic

It WAS okay

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