Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,901 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 32% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (113) , Contact Center Representative (69) , IT Specialist (60) , Data Transcriber (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 580 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 227 reviews)); "Great Work Life Balance and timetable" ((in 175 reviews)); "The money and the people are great" ((in 110 reviews)); "great benefits and time off" ((in 92 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 208 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 155 reviews)); "They can't get any good managers!" ((in 114 reviews)); "Upper management, blackballing and out of date technology" ((in 31 reviews)); "Nepotism is also a problem" ((in 17 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

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IRS

IRS reviews

3.3

53% would recommend to a friend

(3,634 total reviews)

32% positive business outlook

Ratings by category

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.4

Career opportunities

3.0

Culture & values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Aug 14, 2014

Bureaucratic, hierarchical

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the people are very dedicated to public service. Some great co-workers in the research community.

Cons

Management is pretty bad. Promotions to management based on experience working at IRS, not necessarily on management skills. Very hard to try anything new. Morale is terrible given the political controversies, pay freeze, budget cuts.

3.0

Jun 23, 2014

Chaos

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Adequate benefits Ample parking Close to home

Cons

Horrible training. Never sure where you will be stuck

5.0

Jun 22, 2014

They really care about training

Contact representative

Recommend

CEO approval

Business Outlook

Pros

The IRS goes out of the way to make sure you have what you need in order to do your job.

Cons

We kept getting furloughed each year.

Viewing 490 - 492 of 3,634 Reviews

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Jobs at IRS

Appeals Officer (Team Case Lead) 6 MONTH REGISTER - AMENDED

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Contact Representative

Legal Administrative Specialist (Estate and Gift Tax) - Estate Tax Legal Specialist

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IRS reviews

Ratings by category

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Reviews by job title

Bureaucratic, hierarchical

Chaos

They really care about training

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