IRS reviews

3.3

54% would recommend to a friend

(3,632 total reviews)

33% positive business outlook

IRS has an employee rating of 3.3 out of 5 stars, based on 3,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Jun 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Generally your coworkers are wonderful, and being able to work a flex schedule is healthy- good work/life balance. You need that if you're going to work at the IRS.

Cons

Now that I've been in a different agency for over a year I can look back at my time at the IRS and wonder how I survived... management is horribly incompetent, under educated, worried only about their own numbers. An incredible, unbelievable amount of unprofessional behavior from managers- frontline employees were actually much more civil, professional and fair in their dealings with each other and taxpayers. IT systems outdated, unmanageable. It's amazing any work could ever get done. Has anyone ever noticed on these reviews that the managers love their jobs and the frontline employees hate it?? Could that be because managers live in a bubble and have no idea how to do the work they require their subordinates to do everyday? And the stress level that their constant, unreasonable, endlessly changing demands require of their employees? In light of all of the public scandals recently it's an embarrassment to say that I ever worked at the IRS. And there is no level of pay grade or money you could ever pay me to go back!

2.0
May 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Salary, and luckily I'm only here 4 months out of the year.

Cons

Most seasonal employees do not qualify for insurance. GS-4 Data Transcribers are treated like dirt by management. Changes to performance evaluation procedures are not communicated to employees. Data Transcribers work in an assembly-line production "sweat-shop" atmosphere with emphasis only on production, so if you have a question or suggestion, management does not want to hear it. Management has no interest in helping you perform your job better. If you can't "hack it", then you're out the door, or labeled a "problem employee" and ostracized. This is not a nice place to work.

3.0
Apr 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Work/life balance, no more than 40 hours per week; autonomy; pay is adequate, nothing special; fairly low stress, but can be a pain at times.

Cons

Literally takes an act of Congress to change anything; union ensures good working conditions, but the biggest factor to advancement is time, not so much competence; furloughs are no fun; do not fully support professional development

Viewing 286 - 288 of 3,632 Reviews

Glassdoor has 3,899 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.