IST Management reviews

4.2

81% would recommend to a friend

(204 total reviews)
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Hal Blackman

91% approve of CEO

81% positive business outlook

Reviews by job title

204 reviews

Reviews about "Compensation"

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4.0
Nov 11, 2013
Recommend
CEO approval
Business Outlook

Pros

I really enjoy managing my site. Blackman Bucks auction is great for hourly employees. Fun work environment. My ops manager is awesome. SOP bonuses are a great incentive. Lots of good times over the years with various employees.

Cons

I feel I am grossly underpaid for the size of my site/staff and many additional responsibilites with our client contacts. I make less $$ this year than last year based on the "annual bonus" structure. Hourly pay is very low in a city with a very high cost of living. Wish the benefits were better and a 401K match.

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IST Management Response
12y
Please reach out to me at 404-582-8832 or jlafont@istmanagement.com. I'd like to discuss some of the points you have raised. Thanks!
1.0
Oct 10, 2013
Recommend
CEO approval
Business Outlook

Pros

-Good job for learning office equipment -The only positive part about this job for me was the actualy client. They showed me more than IST and my manager

Cons

-This company is filled with the most unprofessional management I have ever worked for. My specific site manager cut our hours to hide the fact that they were showing up late and leaving early. They also would tell us we were not allowed to do specific things such as use the computers for personal use and have our phones out but they would online shop, engage in social networking on the work PC's and use their cell phones at all hours they were at work. Our site supervisor would also constantly gossip about their IST Employees as well as the client! They would express their opinion so strongly that it was to the point the client had to say something to corporate, yet nothing was done...I complained on more than one occasion and everytime they said something would be done and changes would be made; nothing ever was. Aside from the terrible management the compensation is very low and employees constantly miss work without any notice what-so-ever with no repercussions. This is highly frustrating for a employee who comes to work everyday and works hard when they are there with no acknowledgement.

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IST Management Response
12y
Please reach out to me at 404-582-8832 or jlafont@istmanagement.com. I'd like to learn more about the points you have raised in your review. Thank you.
4.0
Sep 22, 2013
Recommend
CEO approval
Business Outlook

Pros

I was immediately surprised at the level of interest corporate has with having a happy and productive work environment. Since IST is an outsourcing company the individual work environments can depend on the companies they are contracted with but IST makes an effort to create a happy spark within the IST Staff at each site. The success of this is in the hands of each associate. If you bring people down around you, you kill the spark, but if you use the tools IST recommends, you can be that spark. A pro for working at IST is your success is dependent on you, take responsibility for your own work experience because the training and tools are there.

Cons

I won't lie, the major con working against IST is the pay and benefits. I came from a company that was the leader of employee benefits, but had lost sight of employee work satisfaction. For me, those benefits ended up feeling like a pay-off for being miserable everyday I worked. Because of that, the loss of pay and benefits was well worth the change in atmosphere. This may not apply to everyone but sometimes, it's better to be broke and happy.

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IST Management Response
12y
Thank you for taking the time to share your thoughts with us. Your letting us know what is working and what isn't working will help us make better decisions as we grow the company.
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