ITW reviews

3.8

65% would recommend to a friend

(1,182 total reviews)
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Christopher A. O’Herlihy

80% approve of CEO

57% positive business outlook

ITW has an employee rating of 3.8 out of 5 stars, based on 1,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ITW employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Oct 27, 2014
Recommend
CEO approval
Business Outlook

Pros

ITW has a tremendous amount of resources backing it. Great benefits, decent pay. Raises NEVER occur. "Cost of living increases" are what they consider raises and THOSE are rare. This company has the potential to be the industry leader, but upper management doesn't know how to get the job done. There are some really great product development opportunities, but history does not bode well for these. Ground level individuals seem to really care. From software development teams, customer service reps, sales reps, etc these people really care. They work hard and WANT to do a good job. They have passion. Anonymity might be one benefit. If you keep your head down & keep quiet, no one will notice you. You might even get promoted! In a weird way, George Costanza would do well. Several managers have emulated him, and done very well, though (much like George) no one can understand why.

Cons

Too many Chefs, not enough cooks. From middle management to executive level, most decision makers are out of touch and clueless about this industry. They have tons of books smarts, their credentials may look good on paper, but NO understanding of the people who make up this industry. Management makes knee-jerk decisions, not well thought out, then pursue those decisions for half of the project. Then the newest executive on the block changes the direction 180 degrees. No follow through. Upper executives seem to only be concerned about achieving their contractual obligations, then "retire" or "pursue personal endeavours", which just means they left because they had enough. Then they fade away, many being paid a "consultant fee" for several years. The corporate structure is only concerned about profit share. You can expect to work far too many hours, sacrifice personal time, have your supervisor impose on your family time with this company, for little or no financial or personal reward.

2.0
Oct 21, 2014

New Enterprise Strategy has Gutted the Organization

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hard working, dedicated employees Focused on results Values Innovation Strong company culture Focus on stock price, stock shareholders

Cons

Please, read this! I am a former long-term employee (15+ years). When I started, ITW was focused on leading small decentralized businesses. This training ground grew strong, savvy, general managers. While pay has always been low, I was offered opportunities to run a variety of businesses. Most of the people I worked with were hardworking, dedicated employees, even during tough times. People truly cared about co-workers and the business. The latest Enterprise Strategy has gutted the organization of business leader talent. In 2012, I was invited to a meeting (with roughly 200 other business unit leaders) and told that WE were the reason for under-performing the market in the past 5 years. The company was consolidating businesses and the 200 management employees would be reduced to 20. I spent a year and a half watching good, hardworking, dedicated, intelligent managers being restructured or allowed to walk out the door. ITW was built by strong General Managers. These people have either been let go, marginalized to insignificant roles within the organization or have left the company. ITW states that it wants to "maintain it's entreprenurial culture". My experience is that it does, but at the top management (EVP) level. Divisional employees have simply become yes men, and if they disagree, or challenge corporate thinking, they are marginalized or publicly shamed into agreeing. The sole focus of the corporation has become short term stock performance. Top management has very little appetite for mistakes, even for long term employees. They state that employees are valued, but their actions speak differently. I've worked for a variety of managers, unfortunately, the best have left the corporation. Many of the top managers left have difficulty recognizing employees for their contributions, they only blame when mistakes are made. It pains me to see a once great company being misguided. Time will tell if this strategy will produce LONG TERM results.

2.0
Oct 8, 2014

Run now, don't wait at all

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not many, a lot of hours and below average pay

Cons

A lot, let me count the ways

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