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Illuminate Education

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Illuminate Education reviews

3.5

62% would recommend to a friend

(223 total reviews)

Christine Willig

48% approve of CEO

56% positive business outlook

Illuminate Education has an employee rating of 3.5 out of 5 stars, based on 223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Illuminate Education employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

223 reviews
1.0
Nov 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Legacy employees who still work there are good people

Cons

Too many layers of upper management. A mission statement that was contrived from a marketing company not created organically. New CEO has no clue how to use the software. CEO answers to Investors not clients. CEO doesn’t understand the importance of a good culture creating energetic employees. Instead a huge group of apathetic employees still endure their job, as they are held hostage with hopes of stock option to materialize when the investors sell the company. Literally employees are stuck in corporate hell.

1.0
Jul 12, 2019

Truth: Current Illuminate is not the one that used to care about its people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I enjoy the people I work alongside. My direct manager is great up to, but not past, my department’s VP :) Somewhat flexible schedule. In my line of work, I can be done by 5pm and that’s it. I can do what I need to to get by and it pays the bills (for now ay least, until the next wave of layoffs before another company is bought out)

Cons

CEO surrounds herself with “Yes” people and doesn’t believe in honesty or feedback. Spends her time repeating “I’ll tell you what I can tell you when I can tell you.” What a waste of oxygen. Everyone is just a number, unless you’re in a SVP or C level role, and then you actually have somewhat of a voice (unless your opinion doesn’t match the CEO). That number by the way, is your salary. If it helps to total to the next price of buying another company, then say goodbye to your job and whatever handful of coworkers you actually know and like!

2.0
Nov 16, 2020
Recommend
CEO approval
Business Outlook

Pros

- Flexible schedule (depending on your manager) - Casual dress (when offices were open) - Helpful team members (at least, in my case) - Health benefits aren't bad (although, they used to be 100% covered by the company)

Cons

- Mega-merger (5 companies into 1). This was more than this company could chew. I suppose it sounded like a wonderfully profitable idea on paper. Reality has been quite dismal. - Senior Leadership Team. The company used to be a nice split between employee-focused and client-focused, which in turn, drove profits up organically. Our big company meetings would show what cool things employees were doing (or going to do) followed by an inspirational pep talk by the original and genuinely excited CEO. Now we get talks about EBIDA and sales projections dictated to us by a not-so-genuine and uninspiring CEO and SLT. - Communication is a huge problem. Big changes that alter people's lives are dropped instantly and without warning. All under the guise of "strategic planning." The problem is every strategic plan seems to involve laying off employees. - And with that...lots of talent and product knowledge walking out the door. This makes everyone's job harder and takes time away from exciting new projects. - Developer jobs cut in favor of overseas hires. If you are applying to be a developer at this company, just know that your job could eventually find its way to India. - Pay is on the low side of average (especially for dev workload) - Clients (i.e. teachers and students) are the ones paying the price for these "strategic" decisions. That's what happens when your focus is on the money and not the product and people who build, sell, and implement it. - A once-great culture has been all but wiped out. They love to use the word. They love to say it out loud to try and convince people it exists. It doesn't. - This experience has proved to me that a hierarchal corporate structure isn't always the solution. We used to be a "flat organization." It was much better without borders. - Leadership used to care about what employees thought of them. Reviews didn't just run downhill. We were asked (frequently) to rate leaders. Now, all we have is Glassdoor and who knows if any of them even read this stuff.

Viewing 13 - 15 of 223 Reviews

Glassdoor has 228 Illuminate Education reviews submitted anonymously by Illuminate Education employees. Read employee reviews and ratings on Glassdoor to decide if Illuminate Education is right for you.