Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Imagine Learning

      Engaged Employer

      Imagine Learning Customer Success Manager (CSM) reviews

      2.6

      39% would recommend to a friend

      (9 total reviews)
      avatar

      Jonathan Grayer

      39% approve of CEO

      45% positive business outlook

      Ratings by category

      3.1

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.4

      Diversity & inclusion

      2.2

      Senior management

      2.1

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      9 reviews
      5.0
      Nov 21, 2023

      Great Company to Work For

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of pros! This company values its employees and communicates very effectively. Lots of change, but it’s because the company is evolving with the ever-changing market.

      Cons

      Pay could be increased and bonus structure for this role is more subjective than not. No key metric to hit.

      5.0
      Nov 23, 2022

      Great Community and Great Company

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing onboarding. My direct supervisor is wonderful, my team is helpful and drama-free.

      Cons

      Salary is a bit lower than some of the competitors and I wish PTO was a bit more generous.

      3.0
      Aug 11, 2022

      Great job if you are new to the EdTech industry

      Senior customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Work is fully remote -Get the opportunity to work with tons of really smart and talented people -Solid benefits and PTO packages

      Cons

      -High Stress job, especially during back to school time -Account executives walk all over the instructional services department (The CSM position here is apart of Instructional services) -Ever changing and challenging processes -Poor pay for the amount of work you do. You can definitely find a higher paying CSM job elsewhere

      Viewing 4 - 6 of 9 Reviews
      Related searches: Imagine Learning Customer Success Manager (CSM) jobs | Imagine Learning Customer Success Manager (CSM) salaries | Imagine Learning benefits | Imagine Learning Customer Success Manager (CSM) interviews
      Imagine Learning reviewsImagine Learning Customer Success Manager (CSM) reviews

      Glassdoor has 661 Imagine Learning reviews submitted anonymously by Imagine Learning employees. Read employee reviews and ratings on Glassdoor to decide if Imagine Learning is right for you.