InComm Merchant Services reviews

This is a 24 hr call center. They change your schedule as they please. Schedules: 8am-5pm, 9am-6pm, 10am-7pm, 11am-8pm and over night shift. You get 10 minute break every 2 hours. You are not allow to socialize with co workers outside of the work place and if they find out you get written up. You are micromanaged and they try to control your life outside of the work place.

Making suggestions to your superiors is a waste of time. The is a pretty rigorous caste system with my position, merchant services rep, at the bottom. As the company's doormat, our customers are frequently mad at us for stuff that's not our fault and beyond our control, while those higher up who are responsible for things going wrong are high & dry.