Indeed reviews

3.8

69% would recommend to a friend

(4,530 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
2.0
Feb 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Great comraderie, happy hours, free lunches, product works well enough (but you have to set the proper expectations). Opportunities to learn quite a bit about SEO and performance metrics.

Cons

Business rules and rules of engagement for prospects have overly contributed to the hostile environment that reps have to navigate. Prospects (GOOD prospects) are far and few between so holding on to the few good leads you have is key. But even then, the chances of you closing a lead that has been called by at minimum 10 other reps before you is slim to none. This is because at Indeed, you must make at least 60 calls a day. If you don't have enough viable leads, you're calling the same leads more than once per day...over time, or maybe even immediately, you're going to find that people aren't picking up the phone simply because it's Indeed calling AGAIN. The business rules only add fuel to the fire when it comes to the actual working environment. Recognition for work well done is a great thing in any organization, but it could be argued that Indeed puts too much emphasis on this. This leads to an ego-centric mindset amongst both reps and managers...there is a semblance of "team" structure but it's actually every man/woman for themselves. The vision of the company is lost every time someone rings the bell and gets to play their song. If you're not doing well it's only a reminder that you're either leaving soon or that you need a miracle...You only end up thinking about your specific position. I'm not saying that it's impossible to maintain the overall vision, I'm just saying that this becomes harder and harder to do and you may find that you're asking yourself if it's even worth it. Petty-ego boosting and self-aggrandizement is a daily occurence, especially on the part of managers. This leads to excessive micromanagement that can build up to borderline harrassment and deception on the part of managers when a rep isn't doing so well. And it's all justified...because at the end of the day if sales aren't being made it is 100% the rep's fault. So my advice to you, if you're in the interview process is to ask your recruiter very specific questions about the company culture and how long on average a rep will last in their role. If you're female you may just not even want to bother, but of course, that depends on the person.

1.0
Jan 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Indeed feeds their employees well and their are generally good people who work there. You can look for a new job while your working because management wont be able to tell the difference

Cons

Sales for Indeed can be summarized in one word "Unstable". No one stays lasts for more then 8 months. This is due to a few reasons. 1. There are no leads for you to pursue and management has no plans on changing things up to make it easier for their salesman to generate leads. 2. You are highly micromanaged and must make unrealistic call quotas of 60 calls every day. If you hit 59 calls and leave for the day, you can bet that you will come in the next day and have a angry and threatening email waiting for you from your team lead. My threatening letter said " Don't you ever make less then 60 calls in one day or you will be busy finding a new job...I will make it my goal that your A** is out of here instantly". This was my second week and I was one of many who received this type of treatment. Also you are publicly criticized and humiliated in front of your sales team when you do no reach a goal or don't show up to the company happy hours due to family reasons. 3. Management treats hiring and firing like a checklist process, no emotion and no thought towards growing peoples careers. It is a very transnational process and the recruiters are kept busy to keep up with the horrible turnover. 4. It's pretty much like high school all over again. 5. The quotas for salesman are ridiculous. More then 60% of the sales force dont hit their goals and management can't understand why. 6. No one earns real money. The recruiters love to say you will earn 80k-120k your first year...don't believe it. Out of my training class of 10 or 9 there is only 1 left after a 8 month time frame. 7. Management favoritism equals the amount of leads you are given. if you are a great salesman but your manager doesn't like you are you don't go out with him to drink ect....they will give leads to the anyone else but you. 8. Management is clueless on how to fix the problems that exist. I asked a senior director himself on what they are planning on doing on fixing any issues. He starred at me for about 5 seconds and then shrugged his shoulders. They have no plans or ideas that are going to make a significant impact. If you have a family to support or are barely making your bills joining Indeed will only make things worse. I promise you. Disregard the reviews from client services or any tech positions, they are seriously skewing their Glassdoor score. if the other departments reviews were not taken into account they would probably have 1 or 2 stars on here. "Unstable"

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