Indeed reviews

3.8

69% would recommend to a friend

(4,543 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
4.0
May 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, Remote, work from home, good health/vision/dental, and mostly everyone is welcoming!

Cons

Workloads are often mismatched and sold to you as temporary until they can hire someone else. This happens A LOT. You will always be covering for someone. SLT seems to have a clear vision but it's not being executed well. They are forcing products to roll out quickly that are half-baked and then act shocked when our Enterprise clients are angry the products do not work or break etc. CS and Sales are on the front lines of these conversations as all other teams at Indeed refuse to be client facing. You will never get a market standard salary. Indeed is low paying in comparison to the industry and you can expect very small raises and HUGE pay bands. Externals will be brought in at the top of a pay band doing half the work of people that started just a few years ago. So it's causing a lot of turnover.

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Indeed Response
5y
Thank you for taking the time to share your experience. Firstly, we encourage all employees to have regular catch ups with their manager to discuss their workloads, goals and career development aspirations. We also strongly encourage employees to have 1:1 skip-level manager check-ins if facing problems, as well as reaching out to your HRBP so they are aware and can provide feedback upwards as well. Secondly, we are committed to providing transparent and fair compensation to our employees, and review salaries annually as part of our merit process. Our salary ranges are determined by the local labor markets where Indeed hires and has established business operations. We also rely on feedback from our global recruiters on salary ranges for hires in the market, employees leaving Indeed for other opportunities and external consultants who assess our data from an independent and unbiased standpoint. We would like to invite you to have a confidential conversation with our team about your feedback, so we may learn more and improve. Please reach out at inside@indeed.com. Thank you.
2.0
Mar 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Timing IS everything if you got in early you made out like a bandit here with stock options but it’s those same people who sucked this place dry and ruined it for everyone else

Cons

If you enjoy not thinking about why you’re doing something, putting an effort in only to be told you’re effort is worthless than this if the place to be. “Management” is better in current White House administration than at Indeed. People will only have your back if you came up with them in the ranks and even in the end I’ve seen a lot of underhanded moves just so someone could get a new title/a few reports under their belt. To think I actually was excited the day I started as if I was joining something I could get behind/believe in/make a difference at. It was at my first/last volunteering event that my eyes were wide open. Indeed lures people I’m with their culture and their mission “to help people get jobs” yet at the end of the day that veil is very thin - you’re selling ad space. Back when I joined management actually tried to teach the art of selling. Then they slowly converted all of the account managers into the beast they made us loathe - inside sales. A year later we were all screwed - call center USA. Sales is an art and artist can’t be manufactured. Consultative sales is born from relationship building. You can’t build a relationship from logging minutes/dials and tracking busywork for the sake of tracking busywork. What comes from that is false reality. Your reps aren’t hitting quotas because they can’t hit something that’s arbitrary. Your reps that are hitting are the few your managers want to keep around because they like them. They’re their yes men/women - they’re not necessarily good sales reps. You just need a few examples to say “see so&do did it, now why can’t all 200 of you?” You had a model that worked graduating accounts that had matured in spend and size to account managers, then you went and put greed before everything else. Now you’re reaping what you sowed. Maybe your banking that the younger the hire is the less questions they’ll ask. Either way you allowed a few rotten eggs to soil the whole bunch. Perhaps when a rep says I’ve mastered my time in sales (aka I can see the forest for the trees) and I can better serve Indeed in a different capacity you actually give them a fair/equitable chance to apply within and change roles/departments? You’ve already invested in them as an employee, oh wait! thats right because it’s still a popularity contest not a job application.

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Indeed Response
6y
Thanks for leaving a review of your work experience at our Stamford office. I’m sadden to read that you had a less than positive experience of your time at Indeed, as we strive to make the work experience great for all employees. We’ve heard from a number of Account Executives the last few months on both Glassdoor and Indeed in regards to the work structure and have escalated it to the Sales Leadership team. No company is perfect, and we encourage reviews such as yours to let us know where we can continue to improve as a company. While posting on Glassdoor is one avenue to make your voice heard, we also invite any employee that is facing problems to reach out to your HRBP so they are aware and can provide feedback upwards as well. If you have any additional feedback that you would like to share, we encourage you to send us an email at inside@indeed.com to continue a confidential discussion.
1.0
Feb 15, 2015
Recommend
CEO approval
Business Outlook

Pros

- Awesome culture. - Good colleagues for the most part. - Paid lunches, happy hours, etc. - Dale Carnegie training. - Opportunity to make pretty good money if you are willing to work. - Company looks great on your resume and you can turn it into a new higher paying position.

Cons

- HR has no ability to protect employees in the sales arena. - Lots of micromanagement unless you were lucky enough to get hired by a laid back manager - Certain roles are harder than others but are paid the same way. - Management lacks oversight - Big time favortism - Open style environment that leads to unprofessional and public lashings by management. - Business rules lead to some animosity between offices and to many customers being overexposed to Indeed. - No contracts is great selling point BUT high customer churn rates hurt your wallet and your numbers. - The product does not always work despite what the kool-aid drinkers might tell you. - More micromanagement under the guise of "coaching" or training. If you are not a mini-clone of certain managers then you will be shown the door in short order. - Lack of support and collaboration between sales, finance, and client services.

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