Does Independence Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Blue Cross employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Independence Blue Cross. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Independence Blue Cross?

52% of Independence Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Blue Cross 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Independence Blue Cross?

Customer Service Representative (47) , Intern (19) , Customer Service Representative (CSR) (18) , Manager (18) , Business Analyst (16) , Project Manager (15) , Business Systems Analyst (13) , Director (13) , Analyst (10) , Research Analyst (9) , Billing Analyst (8) , Actuarial Analyst (7) , Lead Business Systems Analyst (6) , Member Service Representative (6) , Senior Business Analyst (6)

What are the pros of working at Independence Blue Cross according to real employee reviews?

"Pretty good benefit." ((in 91 reviews)); "great people to work with" ((in 47 reviews)); "Great culture and envirmonent to be in" ((in 38 reviews)); "Great coworkers & office perks (gym)" ((in 20 reviews)); "Salary and work from home were nice." ((in 17 reviews))

What are the cons of working at Independence Blue Cross according to real employee reviews?

"Haven't seen this kind of poor management elsewhere." ((in 43 reviews)); "Pay. Starting salary is low." ((in 20 reviews)); "The company has a senior leadership that is very detached from the real "pulse" of the associates and listens to consultants more than their FTEs." ((in 20 reviews)); "Limited opportunities for growth, Systemic lack of innovation, Parochial work environment, Constant layoffs and downsizing" ((in 18 reviews)); "Bonuses are decent for managers and above but not for the non" ((in 13 reviews))

What are employees saying about Independence Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independence Blue Cross layoffs and their outlook for job security at Independence Blue Cross in 2026.

What are the top reviewed Independence Blue Cross locations?

Philadelphia , Phila , Mount Laurel , Houston , Wilmington , Jacksonville , Edison , Collingswood , Magnolia , Fairfax , Dallas , Philadelphia , Green , Sacramento , Plymouth , Ambler , Bala Cynwyd , Bensalem , Drexel Hill , Glenside , Havertown , Huntingdon Valley , Lansdale , Norristown , Plymouth Meeting , Upper Darby , Wynnewood , Penn , New Philadelphia , Miami

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Independence Blue Cross

Independence Blue Cross reviews

3.5

52% would recommend to a friend

(767 total reviews)

Gregory E. Deavens

48% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

2.9

Senior management

Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

767 reviews

4.0

Mar 6, 2026

Career at IBX

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Work with great people and learn a lot about th healthcare industry

Cons

Taking escalation calls is challenging. Job can become tedious

2.0

Mar 2, 2026

Decent Job

Program manager

Recommend

CEO approval

Business Outlook

Pros

Decent resources and met a few interesting people

Cons

Depends on your department. Can play favorites. Below market pay and you take a pay cut every day you work at 1901 with city wage tax

3.0

Feb 17, 2026

Great place to work if you're in a technical role

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Successful company, clear product direction, smart coworkers

Cons

In office requirement is strict

Viewing 13 - 15 of 767 Reviews

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Jobs at Independence Blue Cross

Senior Enrollment Specialist

Philadelphia, PA

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Enrollment Specialist

Senior Enrollment Specialist

Philadelphia, PA

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Quality Business Analyst

Quality Business Analyst

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Independence Blue Cross

Independence Blue Cross reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Career at IBX

Decent Job

Great place to work if you're in a technical role

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