Is Informatica a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Informatica have rated their employer with 4.7 out of 5 stars in 49 Glassdoor reviews. This is a higher than average score with the overall rating of Informatica employees being 4.1 out of 5 stars. Search open Technical Support Engineer Jobs at Informatica now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Informatica .

Does Informatica pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Informatica with 4.5 out of 5 stars based on 49 anonymously submitted employee reviews. This is 14.3% better than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at Informatica.

How happy are Technical Support Engineer professionals working at Informatica?

98% of Technical Support Engineer employees at Informatica would recommend their employer to a friend. This rating has decreased by 21% in the past 12 months. Technical Support Engineer professionals have also rated Informatica with a 4.6 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.7 rating for culture and values and 4.8 rating for career opportunities.

What are the top reviewed jobs at Informatica?

Software Engineer (309) , Senior Software Engineer (202) , Associate Software Engineer (88) , Principal Software Engineer (68) , Lead Software Engineer (63) , Senior QA Engineer (55) , Technical Support Engineer (55) , Senior Consultant (49) , Consultant (46) , Sales (42) , QA Engineer (41) , Software Developer (40) , Manager (37) , Intern (32) , Account Executive (31)

What are the pros of working at Informatica according to real employee reviews?

"Good work life balance and flexible" ((in 432 reviews)); "Good environment and a helping culture" ((in 306 reviews)); "Work culture is good and manageable" ((in 241 reviews)); "Great people and team!" ((in 238 reviews)); "Informatica had relatively good benefits and a strong reputation in data integration." ((in 159 reviews))

What are the cons of working at Informatica according to real employee reviews?

"frequent layoffs recently and frequent re orgs" ((in 51 reviews)); "The senior management is based in US and it feels they are so far from Europe culture." ((in 17 reviews)); "Slow in moving things, too much favoritism from some managers." ((in 12 reviews)); "No diversity in public sector and a bit tone deaf." ((in 4 reviews)); "I told HR in my exit interview I was leaving because of the sexual harassment and lack of advancement." ((in 4 reviews))

Informatica Technical Support Engineer reviews

4.7

98% would recommend to a friend

(49 total reviews)

Amit Walia

99% approve of CEO

98% positive business outlook

Ratings by category

4.8

Career opportunities

4.7

Culture & values

4.7

Diversity & inclusion

4.6

Work/Life balance

4.5

Compensation and benefits

4.1

Senior management

Technical Support Engineer employees have rated Informatica with 4.7 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. Informatica is rated 22% above average by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

49 reviews

4.0

Nov 14, 2018

Great Place to work

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

- The interaction between Operation's teams is great; - Salaries are competitive; - Good benefits and great environment; - Home office and flexibility on working hours;

Cons

- As a global company, your growth depends on your region. - Trainings are scarce; - Late corporate cuts on morale and benefits make it less attractive; - It is starting to feel like an old company;

Informatica Response

7y

Thanks for the feedback and sharing your experience with Informatica. We’d like to thank you for taking the time to give us your feedback. At Informatica, we not only want to empower our customers to make possible what before never existed, but we also want to empower our employees to provide honest feedback that will help us grow as a company. We value and consider all feedback as having your feedback will help us continue to evaluate and improve life at Informatica for all employees. Thank you for your ongoing contribution and feedback!

4.0

Apr 5, 2018

Good company to work

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Wide variety of products. Nice people

Cons

Not very popular in Japan compared to other gigantic IT companies (AWS, SFDC, Oracle, and so on)

Informatica Response

8y

Thanks for the feedback and sharing your experience with Informatica. We’d like to thank you for taking the time to give us your feedback. At Informatica, we not only want to empower our customers to make possible what before never existed, but we also want to empower our employees to provide honest feedback that will help us grow as a company. We value and consider all feedback as having your feedback will help us continue to evaluate and improve life at Informatica for all employees. Thank you for your ongoing contribution and feedback!

4.0

Oct 13, 2017

Technical Support Engineer

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

- Good work/life balance - Friendly culture, everyone is really helping

Cons

The only drawback i would say is Low compensation which is the reason why employees might move out.

Viewing 31 - 33 of 49 Reviews

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