Informatica Technical Support Engineer reviews

4.7

98% would recommend to a friend

(49 total reviews)
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Amit Walia

99% approve of CEO

98% positive business outlook

Technical Support Engineer employees have rated Informatica with 4.7 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. Informatica is rated 22% above average by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

49 reviews
4.0
Aug 7, 2015
Recommend
CEO approval
Business Outlook

Pros

1) Silicon valley company's environment and flat organisational structure 2) Fun culture, lots of parties/outings and healthy peer relationship. 3) Customer focused folks across the organisation.

Cons

1) Irregular/incomplete feedback from manager. Bonus/hike could be a surprise. 2) Uncertainty on how policies/processes will change post privatisation. 3) Unclear career progression plans for employees 4) Nothing analogous to "on-site" and thus no significant extra earning opportunities. 5) Compensation may not match other product company's.

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Informatica Response
10y
Thank you for your review and your comments. To address some of your concerns: * We have instituted a quarterly review process to ensure more frequent and timely feedback from your manager. This started earlier this year, and initial feedback from employees has been very positive. If you believe you are still not getting sufficient feedback from your manager, feel free to discuss it with your manager or your local HR Business Partner. * Now that we area private company, you should have seen that very little has changed day-to-day. We are still focused on all things data and our goal is to "Put potential to work" - the potential embedded in our customers' data, as well as the potential in each of our employees. * We regularly monitor the marketplace to ensure that our compensation and benefits are competitive and attractive to top talent. Our bonus plan remains in effect and we paid 103% of plan in the most recent payout. * We have stated our goal to be as transparent as possible going forward as a private company. We are committed to periodic all-hands meetings to discuss our performance and our strategy and objectives going forward. We hope you have already begun to see the impacts of these efforts in your workplace. If you have any specific ideas or suggestions as to how we can do even better, we welcome those comments, as well. Good luck and thank you once again for taking the time to share your thoughts.
4.0
Jan 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Better chance for individual growth. Better communication with the superior management.

Cons

Less pay compared to QA and R&D. Lot of politics around. People go by your mother tongue.

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Informatica Response
11y
Hi There, I have not heard from you so far. Would definitely like to hear from you and understand the concerns you have raised. Could you please get in touch with me? Thanks, Yashaswini Hi, Thank you for taking the time to share your feedback. Great to know that you are really positive about the company. We would like to understand the concerns you have raised. Please feel free to reach out to me or anyone in the management team if you would like to discuss the concerns mentioned. Looking forward to hear from you. Thanks, Yashaswini
5.0
Sep 24, 2014
Recommend
CEO approval
Business Outlook

Pros

1) Good work life balance. 2) Great technologies 3 )data integration learning opportunities

Cons

As of now, no cons.

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Informatica Response
11y
Thank you very much for your feedback. Very happy to know that you are having a great time working here. Thanks, Anoop
Viewing 40 - 42 of 49 Reviews

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