Ingram Micro Customer Service (CSR) reviews

3.0

22% would recommend to a friend

(76 total reviews)
avatar

Alain Monie and Paul Bay

28% approve of CEO

60% positive business outlook

Customer Service (CSR) employees have rated Ingram Micro with 3.0 out of 5 stars, based on 76 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Ingram Micro is rated 22% below average by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

76 reviews
3.0
Mar 5, 2017

work life balance

Recommend
CEO approval
Business Outlook

Pros

good benefits & health care good location commission based ppl there are generally ok management can be pushy for numbers

Cons

nothing much to learn difficult to progress flat hierarchy & managers are there for donkey years already annual increment can be pathetic

3.0
Mar 19, 2016

An evolving organization

Recommend
CEO approval
Business Outlook

Pros

Workplace flexibility Variety of vendors and range New Sydney Office Opportunity's within the business

Cons

Internal challenges with other areas of the business due to structures. Lack of reward and recognition for achievements. Staff morale in some areas is low due to sudden redundancies. Low salary for some roles in comparison to the rest of the market. Minimal staff training.

Viewing 67 - 69 of 76 Reviews

Glassdoor has 4,469 Ingram Micro reviews submitted anonymously by Ingram Micro employees. Read employee reviews and ratings on Glassdoor to decide if Ingram Micro is right for you.