Inizio reviews

3.2

54% would recommend to a friend

(437 total reviews)

Paul Taaffe

63% approve of CEO

49% positive business outlook

Inizio has an employee rating of 3.2 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

437 reviews
1.0
Jan 11, 2024
Recommend
CEO approval
Business Outlook

Pros

I do not recommend at this time.

Cons

I work for a smaller (although fairly large) agency that was rolled into the Inizio framework. They are trying to create more value by centralizing some functions, but the "value" is all hype at this time, and customers know when they've been overcharged. Along with the chaos of a re-org, there have been layoffs and DE&I goals are de-prioritized (based on what I've seen).

1.0
Jan 11, 2024

AVOID!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None at all - Avoid this company!

Cons

Joining with high hopes and a positive outlook, eager to contribute my skills to a reputed organization. Unfortunately, my experience has been anything but positive, and I feel compelled to share my story to warn potential employees about the toxic work environment at this company. One of the most glaring issues is the pervasive culture of line management bullying. It's disheartening to witness how some managers consistently belittle and intimidate their subordinates. Constructive criticism is one thing, but the constant demeaning language and aggressive behaviour create an unbearable atmosphere. It seems that such behaviour is not only tolerated but, in some cases, even condoned by higher-ups. Furthermore, the expectation to work until burnout is a prevalent and damaging aspect of the company culture. There is an unspoken rule that employees are expected to sacrifice their personal lives for the sake of the company's success. The work-life balance promised during the hiring process is a distant memory, as late nights and weekends become the norm rather than the exception. This relentless demand for excessive hours not only jeopardizes the well-being of employees but also negatively impacts the quality of work produced. The toxic work culture permeates every aspect of the company, affecting employee morale and mental health. Colleagues are pitted against each other, creating a competitive and unsupportive environment. Rather than fostering collaboration, the culture here promotes a "survival of the fittest" mentality, where backstabbing and office politics are unfortunately the norm. In conclusion, my time at Inizio has been a disillusioning experience. The line management bullying, expectation to work until burnout, and toxic work culture have made it nearly impossible to find any job satisfaction. I would strongly advise anyone considering employment here to think twice and carefully consider the toll it may take on their mental and emotional well-being. It's crucial for potential employees to be aware of the harsh realities they might face within the confines of this company.

3.0
Jan 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Positive work environment, supportive management, good benefits, work from home

Cons

The way they check quality sucks, call scores are all it's about, despite the customer's experience. If you are not super focused on details, you will fail at this job. They care more about making it difficult to succeed, then they do about actual patient experience. This creates a disconnect between the supportive management and quality assurance. The pay is not worth the mental strain you have from always trying to reach this goal. In a lot of states they are only paying $1 above minimum wage. They also look to hire in places where minimum wage is much less so they can offer $17/hr and act like that's a good pay. This is quite disturbing because this company makes billions of dollars and brags about how well they do, while their employees can barely afford groceries.

Viewing 349 - 351 of 437 Reviews

Glassdoor has 523 Inizio reviews submitted anonymously by Inizio employees. Read employee reviews and ratings on Glassdoor to decide if Inizio is right for you.