Inizio reviews

Awful management practices, impossible KPI demands with constant program changes and script updates and new ways things must be done with little to no training on the new changes. Constant new responsibilities without increased pay. Poor initial training program. Rude impersonal management and terrible policies for employees. NO excused absences even with surgery or hospitalization. Constant micromanagement by managers who talk down to employees and give empty platitudes. No recognition for excellent patient care just criticism for taking too much time to help patients or not using the right words to trigger the AI system that grades calls. Nurses are treated badly and the turnover rate is HUGE as a result.

Funding is tight and pay raises are minimal.