This is the most unprofessional call center I have ever worked for. If you're a clean women this is NOT the place for you. The Women's Restroom is like stopping @ a men's truck stop. Well, now that I think about it. The truck stop is probably cleaner than the women's restroom. The cubicle is very filthy as well. There is an Ant infestation. Noone cleans up. All management is worried about is CSAT and ACW impossible when half the floor support is very ghetto and not willing to help. The tell you to look everything up everything in what is called ASC System which is not always clear. Meanwhile, the customer is holding. So while reading the information which on a average may take 3-4mins (May) the customers are still holding. Your total talk time should be 390 seconds average. Impossible when trying to provide Great Customer Service. Around 9:00PM the supervisor by the name of Angel plays rap music to the highest volume and everyone stands up dancing and rapping. So unprofessional. I actually recorded this on my phone because I could not believe what I witnessed. Oh yea let me not forget your hours are shortened on your first, second and third pay check. Noone can really explain why not even the Temp Agency. The attire of the women looks like that just left the night club with short dresses and six inch heels.DO NOT WORK THERE IF YOU HAVE STANDARDS ABOUT YOURSELF. MIAMI LAKES, FL is the one I'm referring too. Enter @ your own risk!!!! You've been WARNED!