Is Inktel a good company to work for?

Inktel has an overall rating of 3.1 out of 5, based on over 588 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 42% of employees would recommend working at Inktel to a friend and 41% have a positive outlook for the business. The best reviews about Inktel have been left by employees working as Operations Supervisor , Supervisor and Team Lead .

Does Inktel pay their employees well?

According to anonymously submitted Glassdoor reviews, Inktel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Inktel. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Inktel?

42% of Inktel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Inktel 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Inktel?

Customer Service Representative (189) , Customer Service Representative (CSR) (25) , Beauty Advisor (19) , Team Lead (17) , Operations Supervisor (15) , Supervisor (10) , Brand Ambassador (8) , Call Center Representative (7) , Customer Service (7) , Call Center Agent (6) , Operations Manager (6) , Customer Service Agent (5) , Manager (5) , Client Advisor (4) , Recruiter (4)

What are the pros of working at Inktel according to real employee reviews?

"Flexibility and ability to work from home" ((in 30 reviews)); "The people at Inktel are great!" ((in 24 reviews)); "Great supervisors to work with" ((in 18 reviews)); "Great Culture and Corporate Value" ((in 17 reviews)); "Great Benefits and Pay" ((in 15 reviews))

What are the cons of working at Inktel according to real employee reviews?

"Hours available and pay is low for GA" ((in 39 reviews)); "Poor management leads to alot of turnover." ((in 36 reviews)); "None with such bad training expectations." ((in 18 reviews)); "Not very many raises given" ((in 10 reviews)); "Upper management is dishonest" ((in 9 reviews))

What are employees saying about Inktel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Inktel layoffs and their outlook for job security at Inktel in 2026.

Inktel reviews

3.1

42% would recommend to a friend

(513 total reviews)

J. Ricky Arriola

57% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Inktel has an employee rating of 3.1 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Inktel employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

513 reviews

1.0

May 25, 2021

10/10 NO

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

There’s literally no pros they threaten to fire you all the time they can watch you like a hawk in there

Cons

You literally can’t even take a break to go to the bathroom they tell you to clock out if you need extra breaks they don’t give you enough time to answer customers. There is and zero opportunities because Delta sucks. I was here a year and they gave me a training position and then put me back on the phones because they said that was company need and then they never gave me my training bonus for helping train. Delta never updates their system online so you can never find the product. my grandma died and they wouldn’t give me any time off.

2.0

Jan 2, 2019

Play Bad Games, Receive Bad Prizes

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It's easy (mostly mindless) work and you get to leave it at the office when you clock out. Co-workers share a special brand of comaraderie in customer service suffering. HR is pretty quick to take care of mishaps and direct supervisors are usually reasonable (potentially likeable) people. Benefits are existent, but expensive. You get major paid holidays and earn vacation/sick leave time per pay period. Great learning experience (about the limits of your patience).

Cons

Predictably, call center work is tedious, but certainly not hard (unless you count that it's mentally draining and makes you question human evolution). The pay is higher than minimum wage but not exactly sustaining if you intend to pay rent. Upper management is delusional at best and doesn't seem to comprehend basic project (or employee) management, considering the turnover rate of representatives and failure of company contracts.

3.0

Jun 2, 2012

Great Environment for us Young'ins

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Flexibility with scheduling -Pretty decent pay, compared to other jobs -Friendly/fun atmosphere -Members of management are very approachable -We work with well-known, reputable companies -The place looks great

Cons

In all honesty, I must say that this may not be a reflection of Inktel as a whole, but more so the experience of myself and the majority of my department-- we are constantly being micromanaged, guidelines and policies change at the drop of a hat (and you are expected to quietly comply), there are unreasonable standards in regards to the call flow, certain incentives are promised but not upheld, and (aside from a quality assurance position) it is near impossible to advance because the higher positions are pretty much set in stone

Viewing 4 - 6 of 513 Reviews

Jobs at Inktel

Bilingual /French SEPHORA - REMOTE W2 CSR - CHAT/VOICE / $20/hr - Start 7/2 - #MSP

REMOTE W2 Bilingual (English/Spanish) CSR - $17/hour (#DQD)

REMOTE W2 Call Center Agent - $17/hour (#DQD)

REMOTE W2 Bilingual (English/Spanish) CSR - $17/hour (#DQD)

Bilingual (English/Spanish) Call Center Agent - $17/hour (#DQD)

Inktel

Inktel reviews

Ratings by category

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Reviews by job title

10/10 NO

Play Bad Games, Receive Bad Prizes

Great Environment for us Young'ins

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