Pros
job was a good way to dip a toe in the AI chatbot training water and improve the end-user experience
Cons
There was either no work in the queue for days/weeks OR I was drowning in work - feast or famine because I was only working for one client as a contractor which made my employment tenuous. Onboarded with 200 other people on the same day - not a smart way to orient new employees! A person above me in the chain of command told me that Innodata terminated her earlier in 2026 along with over 100 other US-based employees. Canadians have received emails more or less warning them that if they were on the projects that ended, they might be also let go. She said the company is not in a good spot with that client. They were always a confidential client that we weren't supposed to speak about, so that might be why I don't see their logo on Innodata's website any longer. It was their workflows that were closed abruptly, after months of other projects also going underwater rapidly. My former co-worker does not see them continuing operations with Innodata for much longer. Innodata is making most positions contracted instead of salary, no benefits or laptops, and those contractors are reporting all over the place that Innodata has not been paying them for months at a time - some have not received a check since November 2025. HR is hanging up on employees who call to ask questions about the recent layoffs of over 100 people, They recently shut down 600 new contracts with overseas contractors who didn't even make it through training. They clearly are struggling to compensate everyone,
