Inova Customer Service (CSR) reviews

4.0

31% would recommend to a friend

(7 total reviews)

J. Stephen Jones

100% approve of CEO

88% positive business outlook

Reviews by job title

7 reviews
5.0
Dec 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits and amazing team to share time with on the NICU

Cons

Eliminated my position after 3 years.

avatar
Inova Response
2y
We appreciate you leaving us with your five-star feedback! We are pleased to learn you enjoyed our work environment and our comprehensive benefits package. We wish you the best in your future.
5.0
Oct 17, 2022

Amazing Job

Recommend
CEO approval
Business Outlook

Pros

Love the flexible tasks in that changing environment. Nurses rotate, and patients change so frequently that it feels like a new job all the time. This is one of the best jobs I have ever had.

Cons

I can't work even more days!!

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Inova Response
3y
Thank you for leaving us a five-star review. We are glad to hear that you've enjoyed your time with us, and we are excited to have you on our team as we continue to grow. We appreciate your feedback.
4.0
Jun 27, 2021

Good Benefits.

Recommend
CEO approval
Business Outlook

Pros

Generous benefits including PTO. Inova is the top rated health system in the Washington DC area.

Cons

Opinions and concerns of employees are frequently ignored by leadership. This varies by department of course.

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Inova Response
4y
Thank you for your review. We value the feedback and ideas from all of our employees and believe that communication within teams and between departments is essential to accomplishing company, individual, and team goals. If a team member feels that their concern has not been addressed after speaking with leadership, we advise reaching out to our HR department to further assist. We appreciate your insight as we continue to grow and improve.
Viewing 4 - 6 of 7 Reviews

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