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      Inova

      Engaged Employer

      Inova reviews

      3.8

      79% would recommend to a friend

      (2,792 total reviews)

      J. Stephen Jones

      82% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Inova has an employee rating of 3.8 out of 5 stars, based on 2,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Inova employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

      Reviews by job title

      3K reviews
      3.0
      Feb 9, 2024

      Okay

      Pfs representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is nice

      Cons

      Metrics are more important than helping people. Higher ups are very disconnected on the day to day.

      avatar
      Inova Response
      2y
      Thank you for your review. At Inova, we value each member of our team for the work they do to support those in our care. Our management teams continually strive to provide leadership that fosters individual and team growth. We believe that initial and ongoing support from management, along with training, is necessary to make our team members successful. We appreciate your feedback as we continue to grow.
      3.0
      Oct 18, 2023

      Low compensation for high-stress workload

      Enterprise service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work opportunity, although management is now hinting at taking this away rather than deal with specific bad apples.

      Cons

      Compensation was low in relation to workload, education was irrelevant for offer and only prior experience is considered for negotiation. Constant workload and stress. Lunch of only 30 minutes and two 15 minute breaks. Expected support to an organization with a dizzying amount of devices, applications, and users. Support documentation is scattered and difficult to find. Work environment is call-center oriented rather than IT focused, with a high amount of unnecessary documentation and metrics focused on call times rather than support.

      avatar
      Inova Response
      2y
      Thank you for your feedback regarding the remote work opportunity. We are committed to providing a work environment that aligns with our team's needs and ensures a productive and efficient experience. We acknowledge your concerns about compensation and workload and will actively work towards addressing these issues to ensure fair compensation for the skills and effort required. Your insights are greatly appreciated as we strive for continuous improvement.
      Viewing 196 - 198 of 2,792 Reviews
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      ReviewsInova reviews

      Glassdoor has 3,092 Inova reviews submitted anonymously by Inova employees. Read employee reviews and ratings on Glassdoor to decide if Inova is right for you.