Does Inspira Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, Inspira Financial employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Inspira Financial. This rating has improved by 32% over the last 12 months.

How satisfied are employees working at Inspira Financial?

61% of Inspira Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Inspira Financial 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Inspira Financial?

Account Administrator (17) , Account Manager (7) , Client Service Representative (7) , Customer Service Representative (7) , Support Specialist (5) , Client Services (4) , Director (4) , Manager (4) , Operations (4) , Senior Account Administrator (4) , Analyst (2) , Anonymous (2) , Business Analyst (2) , Claims (2) , Claims Specialist (2)

What are the pros of working at Inspira Financial according to real employee reviews?

"Great people to work with" ((in 21 reviews)); "Good benefits and friendly co" ((in 15 reviews)); "Work from home, good benefits." ((in 10 reviews)); "Managers are nice and understanding and working remote" ((in 7 reviews)); "Leadership is approachable and genuinely invested in your success." ((in 7 reviews))

What are the cons of working at Inspira Financial according to real employee reviews?

"Pay is low and not very competitive" ((in 22 reviews)); "High turnover because of understaffing and poor management." ((in 14 reviews)); "There was no formal training until last year and many employees wanted to really learn." ((in 5 reviews)); "Salary that is 66% less than market average." ((in 4 reviews)); "So many people belonging to same Tech stack left with in few months showing the lack of career advancement" ((in 3 reviews))

What are employees saying about Inspira Financial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Inspira Financial layoffs and their outlook for job security at Inspira Financial in 2026.

What are the top reviewed Inspira Financial locations?

Oak Brook , Oakbrook Terrace , Chicago , Rochester , Omaha , Las Vegas , Crete , Oak Park , West Chicago , New York , Harlingen , Dallas , Plano , Houston , Columbus , Menifee , Des Moines , Pittsburgh , Hagerstown , Orlando , Sarasota , Atlanta , Locust Grove , Oak Brook Mall Branch , Oakbrook Ter , Oakbrook

Inspira Financial reviews

3.5

61% would recommend to a friend

(217 total reviews)

Matt Marek

64% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (217 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Inspira Financial has an employee rating of 3.5 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Inspira Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

217 reviews

1.0

Jan 8, 2025

Sad

Operations

Recommend

CEO approval

Business Outlook

Pros

Remote work (which is the norm now days) The direct managers are cool and realize that upper management is trash.

Cons

Everything is thankless, you can go above and beyond , help the company during a time of a reputation crisis and get nothing in return. upper management decided to do a full change of the software we use right at the beginning of our busy season. Fully botched a merger of companies (nuview & quest +inspra) right at the start of our busy season and we’re fully understaffed. They Haven’t adjusted to inflation rates when it comes to your merit raises. So even if you exceed all of the expectations , your time is worth less than a McDonald’s hash brown.When you DO go above and beyond and they decide to reward you , they give you $1.00 in”worktango points” like you’re 4 years old. The people who run this place are sick in the head. Also Karenn Defalco doesn’t care if you have enough money to feed your family while you dedicate 40+ hours a week to this company and she sits on here like she’s a good person. Evil , evil , evil place to work. Go work at Costco they pay you more and treat you better.

Inspira Financial Response

1y

Thank you for taking the time to share your feedback about your experience at Inspira Financial. We take all reviews seriously, both positive and negative, as they help us identify areas where we need to improve. We would welcome the opportunity to learn more about your specific experiences and suggestions for improvement. If you're comfortable doing so, please reach out to HR or ethics hotline where conversations can be held in confidence. Thank you again for your candid feedback. We are committed to addressing these concerns and creating a healthier workplace for all our employees.

3.0

Jan 6, 2025

Comp changed

Analyst

Recommend

CEO approval

Business Outlook

Pros

Good team to work with

Cons

Comp changed directions not sure what’s going on

Inspira Financial Response

1y

Thank you for taking the time to share your feedback about your experience at Inspira Financial. We take all reviews seriously, both positive and negative, as they help us identify areas where we need to improve. We would welcome the opportunity to learn more about your specific experiences and suggestions for improvement. If you're comfortable doing so, please reach out to HR or ethics hotline where conversations can be held in confidence. Thank you again for your candid feedback. We are committed to addressing these concerns and creating a healthier workplace for all our employees.

2.0

Dec 11, 2024

eh, choose a different company

Benefits specialist

Recommend

CEO approval

Business Outlook

Pros

remote work and guaranteed 40 hours

Cons

- training is rushed. you will be expected to know everything, and theres a LOT of info to know - their old systems are so aggravating. constant technical issues, no wonder there is problems when trying to help customers. - learned there is no overtime pay which was never mentioned before. i dont see myself here much longer.

Viewing 58 - 60 of 217 Reviews

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Jobs at Inspira Financial

Health & Benefits - Call Center Agent / Customer Service Representative / Support Specialist (Remote) (General Consideration)

General Consideration Application-0720

Oak Brook, IL

View job

Health & Benefits - Fraud Investigator (Remote)

Visual Designer (Remote)

Health & Benefits - Support Specialist Team Lead (Remote)