Question 1

Is Instacart a good company to work for?

Accepted Answer

Instacart has an overall rating of 3.6 out of 5, based on over 7,951 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 58% of employees would recommend working at Instacart to a friend and 46% have a positive outlook for the business. The best reviews about Instacart have been left by employees working as Area Manager, Data Scientist and Director.

Question 2

Does Instacart pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Instacart employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Instacart. This rating has improved by 2% over the last 12 months.

Question 3

How satisfied are employees working at Instacart?

Accepted Answer

58% of Instacart employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Instacart 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

Question 4

What are the top reviewed jobs at Instacart?

Accepted Answer

Personal Shopper (1302), Full Service Shopper (1158), In Store Shopper (529), Instacart Full Service Shopper (161), Independent Contractor (115), Delivery Driver (113), Driver (113), Customer Service Representative (53), Shift Lead (52), Senior Software Engineer (51), In-store Shopper (44), Software Engineer (42), Shopper and Driver (37), Site Manager (35), Full Time Shopper (32)

Question 5

What are the pros of working at Instacart according to real employee reviews?

Accepted Answer

"Flexible Hours; no one looking over you shoulder; scavenger hunt and I love scavenger hunts; very easy going; nice pay" ((in 512 reviews)); "Can make good money only if you use a bot or maintain a straight 5 star rating." ((in 445 reviews)); "Flexible schedule and you get paid based off how hard you work" ((in 323 reviews)); "Flexible schedule and easy app to use" ((in 244 reviews)); "Great people to work with and learn from!" ((in 137 reviews))

Question 6

What are the cons of working at Instacart according to real employee reviews?

Accepted Answer

"Instacart pay can be low and relies on tips to make the pay as generous as needed" ((in 620 reviews)); "20%of your pay goes to taxes so you’re essentially earning less than minimum wage." ((in 61 reviews)); "Bad (no) training" ((in 54 reviews)); "Ads directors and managers are inexperienced in this industry" ((in 39 reviews)); "Lack of communication does not help shoppers" ((in 30 reviews))

Question 7

What are employees saying about Instacart layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Instacart layoffs and their outlook for job security at Instacart in 2026.

Question 8

What are the top reviewed Instacart locations?

Accepted Answer

San Francisco, New York, Los Angeles, Atlanta, Chicago, Austin, San Diego, Philadelphia, Boston, Miami, Seattle, Houston, Dallas, Phoenix, Minneapolis, Denver, Las Vegas, Tampa, Charlotte, San Jose, Raleigh, Washington, Nashville, Saint Louis, Richmond, Portland, Columbus, Orlando, Buffalo, Jacksonville

Instacart

Instacart reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Upper management lacks clear direction and alignment

Delivery driver

Too Many Changes Too Soon

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Jobs at Instacart